Can An Enterprise Chatbot Help You Improve Your Productivity At Work?



Chatbots are reshaping the workplace and the way we do business today.

They provide us with the time that we need to achieve more.

Prepare yourself for the “Dawn of the Bots” that is rising. Yes, chatbots are rising and starting to move from simple code to Artificial Intelligence machines that will upgrade their knowledge base, day by day.

What is an Enterprise Chatbot?

Enterprise Chatbots are programs powered by Natural Language Processing and Artificial Intelligence code that makes them multifunctional and able to learn.

This ability makes them a very powerful tool that every company should possess today.

How can we get the best out of chatbots? And, how can we improve our productivity at work?

Here is how. . . it’s as simple as A B C. . .

⇒A for Automation

Chatbots can provide automated support responses to customer inquiries that will make your employees’ work much easier and productive as they focus on other segments of the job.

⇒B for Back Up

You can build your Bot to back up all of the progress from all of your team members in case of a computer crash or whatever scenario it would be. And, you will provide your employees with peace of mind that will help them focus better on their projects.

⇒C for Convenience

It’s convenient to have one tool that can do more things at one time. C also stands for connected. Chatbots can connect your employs to a virtual environment and act as a Virtual Assistant.

Assign a chatbot to every team you have, as a VA. They can help with completing some of their tasks, such as setting up meetings, assigning other duties to the team, providing them with project updates, and so forth.

Here are some examples of how chatbots can help your employees with their day to day workflow:

Final Thoughts

Be prepared ─ every company will have their own chatbot ─ so you should be taking advantage of this trend, as well.

Chatbots will help you to attract new customers and is a must-have tool for everyone.

Use our platform here at ChattyPeople to help you with building your chatbot today.

Use our trial offer and start building your chatbot for free.

What we want at ChattyPeople is to make Happy People with Chatty bots. We want to help entrepreneurs and small companies get in touch with their customers and experience this new technology that will benefit them in so many ways.

What are you waiting for?

Register today! It’s Free to start.


“In a world that’s changing really quickly, the only strategy that is guaranteed to fail is not taking risks.” ─ Mark Zuckerberg

Posted by Slobodan S.


7 Ways Chatbots Have Changed Insurance

With the expansion of chatbot technology, the market and traditional ways of doing business are changing. Chatbots impact all companies, in every field.

Here are 7 ways how chatbots will impact the insurance industry:

1. The Shopping Process

The insurance market differs from other markets. It’s more involved with a person selling insurance than just going and shopping for something.

With the chatbot platform, the insurance market is reshaping. Now you can get the right product for you with the right premium calculated and presented instantly and purchase your insurance policy at the same time.

2. Simplify How Things Work

With the use of a finger, we can do everything now in a much quicker and simpler way than dealing with a real person.

With simple questions and answers, we are able to provide the chatbot with the necessary information that is needed so one insurance premium can be built.

3. Top Sales Agent

We all have received phone calls with insurance policy offers, and the person behind the phone would never stop talking to allow us to tell them that we already have one or don’t need one.

And the saddest things is when you need one and try the 1-800 phone number, you are driven through ridiculous menus and lose so much time and effort. Finally, you can speak with someone for the policy you intend to buy, but by then, you no longer feel like talking or buying a policy.

With insurance chatbots, we are skipping all the unpleasant experiences we had and going straight to the point and finishing quick, saving us time.

4. Best Customer Support

One of the most common uses of all chatbots and one of the most important uses to all of us is to have someone that works around the clock and can be reached at any time of the day or night.

This option and use of chatbots in this way is the best thing that happened to companies, where one restless tool can satisfy all your customers at the same time.

5. Professional Claim Handler

One chatbot, one tool. With multi-functional features where they can be equipped with knowledge of three various agents, they can provide customer support, be your sales agent, and be the claim handler, all at the same time.

With simple information provided to the chatbot, you will finish the claim easily and even can upload pictures instantly of the damage.

6. A More Personal Experience

Knowing that the chatbot is there for you at any time and will give you all the necessary information makes it a more personal experience than the traditional way of doing business with one agent.

7. Quality of Service

With providing all above-mentioned tips, companies give more quality of service, which is the number one objective to all consumers in whatever market there is.

Final Thoughts

The bottom line is that peoples’ choices are chatbots instead of humans, where they will be able to address their matter 24/7 and be able to get feedback right away ─ and the companies who can provide this will stay in the market.

Posted by Slobodan S.

10 Things That You Never Expected Enterprise Chatbots To Change


Everyone is talking about chatbots and what they can do.

In this article, we will get straight to the point of how chatbots have created the changes around us and are reshaping our future.

Here are 10 things that you never expected enterprise chatbots to change:

1. Customer Service

Customer service is putting to work chatbot agents all over the net.

They have proven, so far, to be more efficient than call centers and the annoying menus encountered upon calling a 1-800 number.

Now, you can speak instantly to a bot online who can answer your inquiries within seconds!

And, if the bot can’t help, a live agent is only a chat away.

2. The Way We Shop

Who would imagine that we will be able to shop from inside a Messaging App? Or, to be able to talk to Alexa who puts products into a shopping cart for us?

Today, voice activation is all that is required to shop online with chatbots!

3. Layer

Hire the “Layer” chatbot. This is really amazing, as this is something that blows my mind.

Now you can sue Equifax with the use of the DoNotPay Bot, and it will be free for a sum up to $25,000. The DoNotPay Bot already has proven itself to be useful, and the main reason for its creation was, “Don’t pay your parking ticket.” In fact, it has helped a lot of people with their parking tickets.

4. Insurance

What the insurance industry is doing is putting chatbots to use to make it easier for people to shop for their policies and to reach a claim agent “chatbot” 24/7.

This will and is changing the insurance industry forever.

5. Market Research

Marketing research, in the past, was a pretty costly thing to do, by hiring a company that would provide the market research for you.

With chatbots, the industry is changing rapidly, and with chatbot interaction, we can gather useful data at no cost at all.

6. Working Environment

This one is pretty impressive ─ Everyone can have their own personal assistant.

A Virtual Assistant, or VA, will help with your day to day tasks and work along with your team members’ tasks. Plus, it will constantly update you on the project’s success, and so many other things too.

A chatbot VA definitely deserves a thumbs up!

7. Marketing

Peoples’ massive use of Messaging Apps gives chatbots the ability to promote your products inside the Messaging App.

This is an opportunity for companies to establish a successful and much more targeted marketing strategy.

With the use of a chatbot as a marketing promoter, it will lower the cost of your marketing campaign.

8. Health

Baidu is launching Dr.Bot who will help patients by giving information about their problems before they see an actual doctor.

With Dr.Bot, you will skip the lines, and it will be easier and less embarrassing to ask personal questions, as well.

The Health Industry is not quite there yet, but I believe that chatbots will impact this industry, as well, by helping people in life-threatening situations by monitoring their health and giving constant updates to their doctors.

9. Travel

The tourism industry can benefit a lot from chatbot development.

Chatbots can serve as a companion on your vacation. With their enormous databases, a chatbot can provide you with insights and tips of your surroundings and offer suggestions of things to do.

It will have the feeling of hiring a personal tour guide.

10. App Industry

With the rise of bots, we are finding ourselves in the crossroads of a changing App industry.

There are so many useless Apps today that they are making the chatbot’s abilities much more efficient.

With chatbot implementation into messaging Apps, developers cut the process of downloading and installing, and you can use the bot instantly.

With these changes, a new gateway of interactive Apps has opened for developers, and it is implementing a new way of interacting human vs. human Apps, as well.

Final Thoughts From ChattyPeople

If you are interested in creating your own chatbot, ChattyPeople can help.
We offer a free startup bot building tool, and you can even integrate your bot into Facebook Messenger for free. All of this with no coding required!


What industry is next to be changed? We won’t have long to wait…

Posted by Slobodan S.

5 Reliable Sources To Learn About Enterprise Chatbots Today


Okay, so I`m presuming you did your research about chatbots but still haven’t decided if you should start the building process yet?

To help, here are 5 sources that may help you to learn a few more things about chatbots. I hope you will find them useful:


Chatbots Magazine has a variety of chatbot articles that will give you valuable insights on the bot world. Their magazine, I think, has the biggest number of articles written about chatbots.


Murray Newlands is an Entrepreneur, Investor, Business Adviser and Speaker.

He is a well-respected contributor, and you can find his articles in various online magazines, such as Forbes, Entrepreneur and others. Murray writes about chatbot technology and the advantages chatbots are bringing to the business world.

You can visit his blog, and find out more about chatbots today, and stay tuned in with us at ChattyPeople, as well, as he is the creator.


“READ STORIES THAT MATTER TO YOU.” ─ That’s their motto.

You are able to find articles from a lot of sites over the internet in one place, and there are many about chatbots and the technology within them.


This is another interesting blog created just for the chatbot revolution ─ with a decent numbers of bloggers, you can find good information on chatbot technology.


Talking and writing about chatbots is this site’s thing. Writers gather here to collaborate. Learning and sharing all about chatbots is their purpose.

Final Thoughts

To help, here are two bonus sources about chatbots. If you want to get more technical and learn about chatbots, it`s best to visit what I would call “The source of the Chatbots.”


  • Microsoft (
  • Facebook (

Go to their developers’ pages to find out more.

Microsoft and Facebook are all in, into the game of improving chatbots and Artificial Intelligence. Following them as big players is a smart thing to do.

Additionally, be sure to do all of your homework and start building your chatbot today! Register for free and take advantage of the free plan that ChattyPeople has made for you.

Register for free and take advantage of the free plan that we offer here at ChattyPeople.

Posted by Slobodan S.

7 Ways To Build An Empire With Chatbots For Business


I want to share a possibility that is in front of us, and a way of how we can take advantage of this opportunity before others take over.

Here are 7 tips that can help you to establish a better business and even build an empire:

1. Make a Product

Put your talent to work and make a product that will serve the needs of the people.

If we compare the big brands that build business empires, they all have something in common:

They tell their story and stand behind their product.

If you feel that you have the potential to build a multimillion company, share your story with people. Give them the reasons why you are doing what you are doing and provide them with the purpose of using your product.

2. Expand

Today, companies are in a much different position from the businesses that started the era.

With the expansion of fast-growing technologies, everything is much easier and costs less than before. If you have maintained a sustainable business over the past few years, it’s time to expand in various fields.

Think globally ─ if you could get back time, would you take advantage of the internet and get in the business right away?

I would.

The opportunity is here, and the next big thing is rising; take advantage of chatbot technology while others are not.

3. Build an Efficient System

When you start to grow your company, it will be harder to keep track of everything. You need to create a system that will help you be more efficient, and help you monitor all segments of your business.

4. What is My Point?

The advice mentioned is a fundamental element of building a business empire.

People who think differently are taking risks.

Those running alongside the technological advancements are the ones that have bigger chances to succeed.

5. What am I Talking About?

Chatbots. Yes, I’m talking about chatbots.

Let’s go through it one more time to see how chatbots can help you to grow your business:

Can a chatbot help you to make a product?

Well, no, not exactly. But the use of a chatbot as new technology is in trend, and it attracts Millenials who are starting to use it and embrace it ─ more so with each passing day.

It will help you a lot, trust me. It will help you provide awareness and spread the word, along with telling your story.

Give a chatbot the opportunity to help, and you will find it more useful than you might imagine.

6. Expanding With Your Chatbot

Now is the time and opportunity to use your chatbot to get into different fields, where other companies still haven’t started using a chatbot yet as a business tool.

Be among the first, and it will make a difference in your business.

Chatbots are not expensive. In fact, they are surprisingly cheap, and they are cheaper than the tools we have used before. Plus, it’s easy to build one using our free bot building platform, ChattyPeople.

7. How Can Chatbots Help With Your System?

They have proven themselves so far ─ chatbots can help you be more organized than ever before.

Build your personal chatbot ─ build it your way ─ so it can help you track and monitor all activities of your business.

First Step and Final Thoughts

Create one chatbot for starters and see, if together, you can impact the digital world.

In fact, you have the opportunity right now to build the next big thing for free.

Yes, for free, using our platform, ChattyPeople, and take advantage of the starter plan. Build your first chatbot today ─ No coding required. Our platform is easy to use, so register now.

“The way to get started is to quit talking and begin doing.” ─ Walt Disney

Posted by Slobodan S.

How to Make An Enterprise Chatbot For Free Today!


It`s amazing how technology works. In the recent past years, what we wanted to build was so expensive that not everyone could afford it.

However, these days, more and more open-source developments are in arm’s reach.

Here are 3 ways that will allow  to make a chatbot for free today:

1. Facebook

Let’s start with Facebook.

Facebook gives developers the option to create a chatbot for free by using their own platform, with which platform you can integrate your chatbot to their Messenger App and give your clients a personalized chat experience.

FB updates their Messenger Platform this April and will be adding a new tool to enrich conversations even further.

As I already have mentioned, it’s for developers, as you still need to have some advanced knowledge that will aid you in creating your chatbot for free.

2. Develop it Yourself

Open-source communities are spreading in our world. With this liberal way of thinking, we can achieve much more and improve technologies created.

Here are some open-source codes that you can start with that will help you to create a chatbot:

  • Chatterbot Eliza ─ Chatterbot Eliza is the first-of-its-kind chatbot and it’s the code that everyone began to use to develop and improve this technology. This code dates from 1966.
  • Amazon Machine Learning ─ Amazon gives the opportunity to a developer to use their machine learning technology. It provides a visualization tool with wizards that will guide you through the process. It’s the same code that is implemented in Alexa.
  • Alice Bot ─ A.L.I.C.E. (Artificial Linguistic Internet Computer Entity) ─ Alice is inspired by the Eliza program. It was created back in 1995 and was rewritten in java in 1998. This program is thought to be the strongest program of its kind and has won the Loebner Prize three times, in 2000, 2001 and 2004.

3. Free Bot Building Platforms

With the creation of chatbots and their rise over the internet, dozens of companies have started to offer service platforms that will help you to create a chatbot.

One of them is us, ChattyPeople!

It’s free to get started, then to upgrade, the cost depends on the user’s account, varying from around $20 per month to more than a thousand.

These platforms help you to create a chatbot without knowledge of coding, and they offer customer support and will be there for you while you and your company grow.

Final Thoughts From ChattyPeople

Why do we do what we do? Simply because we want to help entrepreneurs and companies “big or small” with today’s technology and allow them to experience the use of their very own chatbot for their business.

Take advantage of our free start-up kit!

Here, at ChattyPeople, we will help you to see the potential of a personal chatbot and give your business the opportunity to grow. We even will integrate your new chatbot into Facebook for you.

Register for Free right now. . . You have nothing to lose and everything to gain!


Posted by Slobodan S.

Do You Think You Are A Chatbot Expert? Take Our Quiz Now!


You probably have read dozens of articles about chatbots and the technology that is involved with creating them.

If you did your research, now is the time to see if you have become a chatbot expert and take our quiz.

Take a pen and piece of paper and write down your answers to these 10 questions. The answers are given below.

10 Quiz Questions:

1. When was the idea of a chatbot formed?
a) 1950
b) 1980
c) 2000
d) All of the above
e) None of the above

2. When was the first bot created?
a) 1956
b) 1966
c) 1996
d) All of the above
e) None of the above

3. What is a turing test?
a) Guideline for telecommunication advances
b) Guideline for creating an intelligent machine
c) Guideline for integrating a chatbot inside the Facebook Messenger App
d) All of the above
e) None of the above

4. What was the first bot’s name?
a) Botty
b) Deep Blue
c) Eliza
d) None of the above

5. What was the main reason companies decided to go with a chatbot?
a) Trend
b) 24/7 Customer Support
c) Help the chatbot movement
d) All of the above
e) None of the above

6. Why did people pursue the development of chatbots?
a) New career opportunity
b) Improving AI machine development
c) A new way to distinguish them in the society
d) All of the above
e) None of the above

7. What does NLP stand for?
a) New Leap of the People
b) Natural Language Process
c) Numeric Length Process
d) All of the above
e) None of the above

8. What is Machine Learning?
a) When a machine learns to do something for you
b) The ability is given to a machine to self-learn
c) Expand the knowledge base of a machine
d) All of the above
e) None of the above

9. How does AI implementation benefit the chatbot?
a) Gives the chatbot ability to mimic human behavior
b) Improves chat interaction
c) Recognizes words and phrases and makes meaningful responses
d) All of the above
e) None of the above

10. What did Amazon succeed with Amazon Echo and Echo Dot?
a) They gave a chatbot a “body” and put it into the physical world
b) Gave chatbots a “Voice”
c) The ability to control smart gadgets in your home
d) All of the above
e) None of the above


Now, check how many answers you have guessed correctly!


1. When was the idea of a chatbot formed?

a) 1950
b) 1980
c) 2000

2. When was the first bot created?
a) 1956
b) 1966
c) 1996

3. What is a turing test?
a) Guideline for telecommunication advances
b) Guide for creating an intelligent machine
c) Guideline for integrating chatbot inside Facebook Messenger App
d) All of the above
e) None of the above

4. What was the first bot’s name?
a) Botty
b) Deep Blue
c) Eliza
d) None of the above

5. What was the main reason companies decided to go with the chatbot?
a) Trend
b) 24/7 Customer Support
c) Help the chatbot movement
d) All of the above
e) None of the above

6. Why did people pursue the development of chatbots?
a) New career opportunity
b) Improving AI machine development
c) New way to distinguished them self in the society
d) All of the above
e) None of the above

7. What does NLP stand for?
a) New Leap of the People
b) Natural Language Process
c) Numeric Length Process
d) All of the above
e) None of the above

8. What is Machine Learning?
a) When a machine learns to do something for you
b) The ability is given to a machine to self-learn
c) Expand the knowledge base of a machine
d) All of the above
e) None of the above

9. How does AI implementation benefit the chatbot?
a) Gives the chatbot the ability to mimic human behavior
b) Improves chat interaction
c) Recognizes words and phrases and makes meaningful responses
d) All of the above
e) None of the above

10. What did Amazon succeed with Amazon Echo and Echo Dot?
a) They gave a chatbot a “body” and put it into the physical world
b) Gave it a “Voice”
c) The ability to control smart gadgets in your home
d) All of the above
e) None of the above

Final Thoughts with ChattyPeople

ChattyPeople thanks you for taking our quiz! How did you do?

Now, it’s time to create your own bot, for free, at!

And, don’t worry, if you are not a “chatbot expert” just yet, we are here to help every step of the way!

Posted by Slobodan S.

Master The Art Of Chatbot Marketing ─ Use These 6 Tips!


Marketing is one of the oldest strategies for a company or individual to sell their products.

The term “marketing” was labeled back in 1961, and since then, it’s improving every day.

Here are 6 tips that will help you master the art of marketing and use it with your enterprise chatbot:

1. Finding the Right Customers

Before expanding your product portfolio, you don’t want to force people to buy what you have and bombard everyone with your offers.

Be careful ─ you don’t want your chatbot to gain the name “Annoying.”

Instead, you need to build your chatbot to target consumers who are interested in the products you sell, and, in this way, you will increase your revenue and be able to expand the product base of your company.

Along with this process, you will gain loyal consumers who will promote your new products to their family and friends who might need that particular product that you are offering.

Spreading the word for free via your customers is the best achievement that every company wants to accomplish.

2. The Company Behind the Chatbot

Build your chatbot with the same mind frame as for when you were creating your logo.

Your chatbot will be your second company logo, and you want to present your brand the way that your logo does, and to be remembered.

3. Loyalty Rewards

Give back something to your existing customers, build a loyalty program or bundle deals made just for them, and push this offer through your chatbot.

Be careful with discounts, as you still need to make a profit. That is why bundle deals work better. This is how big companies do discounts.

And, if you make it personal by saying “We have an offer that may satisfy your needs, would you like to see it?” ─ you will intrigue the customer, and she will remember you.

4. Email

Build your chatbot with a “Subscribe Button,” and you can create a marketing campaign with an already collected audience.

People love email promotions, so pay close attention when building your template as it needs to be straightforward and efficient.

A small tip to remember is that when creating the email promotion, don’t use too many pictures because, today, customers are using smartphones and it will help to load the email faster if fewer graphics are used.

5. Competition

Check the competition from time to time.

Be prepared to make a new marketing campaign that will be competitive with other companies that sell what you want to sell, especially for the holidays.

Offer something unique to your customers.

And don’t forget about Black Friday! This day be sure to give something extra, even if you don’t make a lot of profit, as it will put you in a higher rank among customers.

And. . . Remember the bundle deals.

6. Act Fast

Adopt new channels and technology that can help you with your company marketing.

Now is the time to embrace this new technology that we call a chatbot.

Sooner or later, every company will have a chatbot.

Chatbots have various uses, so be smart and act quickly. This is especially useful for young businesses and startups.

Final Thoughts

If you are wondering where to start building a chatbot, you are at the right place.

ChattyPeople is here to help every step of the way!

Register for free and use our platform to build your chatbot today.


Posted by Slobodan S.

How To Make A Slack Bot For Free In 5 Minutes

I know that you are probably reading everywhere about chatbots and what they can do for you. And, maybe, you are still uncertain about how to proceed with chatbot creation.

You may read about how easy it is, and no developer skills are needed, and the funniest thing is  ─ no coding is required.

Well, yes, all of it this is true, and, also yes, it’s true that no coding is needed.

To help, here is how you can quickly build your very own chatbot using our platform, ChattyPeople, in three easy steps:


How Can You Sign Up for ChattyPeople?

• Go to the login page and click the “Login With Facebook” button. A new screen will show up, then select the “Login” button.
• Fill in the Facebook information for login: username and password. If you don’t have a Facebook account, you can press the “Create New Account” button.

Basically, for creating a new bot, you will need a Facebook page. If you already have a Facebook page, it will be displayed, and you can choose which account you want to use if you have more than one. If you don’t have a Facebook page, you need to create one.


Congratulations, you have created your bot!

You will see a new screen with your bot, and you need to select it. I know, it seems too easy to be true. Well, in fact, it’s true, and your chatbot is created. Now, all the coding needed is generated in the ChattyPeople platform, and all you need to do is to follow step 3.


You created the bot, now let’s teach him something to do. New options will appear, and you need to build a conversational flow and give him the ability to chat.

How Do I Create a Conversation Flow?

• Press the “Build” button and select “Conversation Flow.”
• Insert the name of the Conversation Flow and press the “Save” button. For Example: Contact Information, Customer Support Flow, etc.
• On the next screen, add a conversation item to the flow. It`s easy with drag and drop in the work area.
• Fill in the fields, enter the text button, and click “Next.” If you want to add more buttons, press the “Add” link.
• You will see a screen with a preview of the buttons, and now, press “Save.”

Here are few more options that you can use:
• You can also insert an image with buttons in the conversation flow.
• You can add an option to connect the flow components.
• You can integrate the flow, with the Natural Language Processor.

What is the Result?

The bot is now ready; you can try it, and check out how good it is.

When logged in, if you require help, select the help feature from the menu that will provide you with the User Guide. Additionally, feel free to contact support.

You already have made your chatbot, and also have integrated it with Facebook, and now, all you have to do is to connect it to Slack and integrate from inside the Slack platform.

Teach the Chatbot

It’s up to you to make your bot learn, so work on it and improve it as much as you can, and I assure you, you will have a great bot to present to the world.

Final Thoughts

The use of chatbots is expanding, and their abilities are improving day by day.

It has never been easier to create a chatbot as it is today. . .

Simply use the ChattyPeople platform and start building your chatbot for free.

When you create your first chatbot, you will feel like a pro.

Posted by Slobodan S.

10 Chatbot Development Software Tools You Should Try

Chatbots are impressive machines and are becoming celebrities across the internet.

─ And, they are here to stay.

What direction should you go?

Chatbots are the direction every company needs to be taking.

Chatbots have gone from a simple code to a multi-use tool that every company can benefit from. They are spreading fast, from 30,000 chatbots at the end of last year, to this year, where the number is growing to more than 100,000 thousand.

You might have been doing your research, but still are not sure of how to go forward with creating your first chatbot.

To help, here are 10 development tools that you need to be aware of.

1. Conversation and Artificial Intelligence

Conversations are vital to making sales. With the improvement of programming and implementing Artificial Intelligence, chatbots have become excellent conversationalists.

It’s on you to decide what kind of conversationalist your bot will become from different types of conversion strategies that exist, which you can implement.

2. Machine Learning

Machine learning capability will make for a powerful bot, as it will improve the skills in any given work, can be a Virtual Assistant, and is perfect for customer support, marketing and so on.

In fact, these options make chatbots a game changer in the digital world.

3. Visual Recognition

Visual recognition can be an interesting tool to implement into the building process of your chatbot. It can give an ability to your bot to recognize faces, food, colors, etc. And, you can provide your own collection of images to train the chatbot.

4. Natural Language Understanding

With this tool, you will help the chatbot to analyze text and keywords, come to logical conclusions, and find the meaning so it can reply better and give human-like responses.

5. Knowledge Base

Give the chatbot as big as a knowledge base as possible, and try to improve it and expand it from time to time. Additionally, combined with machine learning, it will expand on its own.

6. Speech to Text

With the ability and the tool used to recognize speech, it will open a new way of interacting with customers through voice.

7. Text to Speech

Using this tool, you can give voice to the chatbot. Instead of it replying with text, it will read to your customer its line. With this option, you will provide better a customer experience.

8. Empathy

You can provide your chatbot with personality and the correct attitude on how your company wants to represent itself through the chatbot. It can be strictly professional or be full of emotion.

9. Language Translator

This one is fun and useful for reaching customers globally.

10. Tone Analyzer

If you use this option, the chatbot will be able to determine the tone of the customer and find out if the customer is satisfied or not. Additionally, it can provide different options to resolve the problem, even connecting it to a live customer support agent.

Final Thoughts

No matter what the reason is for creating a chatbot, using it for business, just to express yourself, or maybe even wanting to impact the world, we have the solution for you.

Here at ChattyPeople, we want to help guys and gals like you to create their unique chatbot. Register for free today, and start building a chatty chatbot.

Final tip:
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Posted by Slobodan S.