10 Custom Chatbot Development Tips For The Perfect Chatbot

Grab a piece of paper and start a sketch of what your chatbot needs to do and what features it will provide to your customers.

To help, here are 10 tips that will help you build your perfect chatbot:

1. Have Your Bot Offer Products

Offer products that people want to buy, not just what you want to sell.

With chatbot platforms and interaction with users, you can gather information that gives you an idea of what the better product to sell is and what people think is more in-trend.

2. Streamline Payments

You need to offer the option to people to buy from trusted payment methods. You need to integrate with Stripe and PayPal to gain confidence from potential customers.

You need to integrate with Stripe and PayPal to gain confidence from potential customers.

3. Update Your Chatbot

Keep track of the behavior of your chatbot so you can add more quality service for your customers.

4. Focus on Marketing

Build your chatbot with the ability to offer subscriptions to your upcoming marketing campaigns and use it to find you more quality leads for sales.

5. Learning More Equals Earning More

Implement AI Machine Learning capabilities to your bot which will give you an advantage over your competitors.

Plus, you will be able to provide a bot that gets smarter every day and will become able to do more for your customers.

6. Check Your Competition

You should not be afraid of your competitors and should keep track of their progress to learn more and update some of the things that your bot is doing along with implementing new tasks into your business model to make more profit.

7. Be Creative

Think outside of the box to make your chatbot as unique as possible so you can be more recognized and build a stronger brand.

8. Provide Great Service

So many companies which find success start to forget about their customers.

Providing excellent customer service is the most important task of your company, and believe me, if you don’t pay attention to your customers’ needs, it will take you out of the game very quickly.

Therefore, build your bot with NLP features that will make it more human-like and will provide top customer service.

 9. Integration

Build your chatbot and integrate it with Facebook.

This is one of the best and most positive outcomes for any company, as you will get the ability to reach more than a billion users via Facebook and turn it all into more profit.

10.  Personality

Make your bot more cheerful and create a unique personality for your bot that will provide a great experience and be more attractive to your users.

Final Thoughts From ChattyPeople

Start experimenting with bot technology and take advantage of the opportunity that we, here at ChattyPeople, can give you.

Building your bot is free to start, no coding or programming required.

Get started today at Chattypeople.com.

Posted by Slobodan S.

How Chatbots Can Make You Happy

                       

In the last couple of years, companies increasingly started to implement bots into their platforms, which helped to simplify things for us and save us time.

It becomes natural for us to use bots even if we are aware that we are using one.

For example,

Do you remember what you did 10 – 15 years ago? Simple things that we are doing now that were so much more complicated and time-consuming at that time?

I remember when I needed to go somewhere where I haven’t been before and I was using MapQuest and would print out directions so I could get there quicker instead of wondering around.

Now, with Google Maps, I can go anywhere I want, and the bot will give me step by step directions, right from my phone.

Doesn’t this make you happy? However, we are so used to the new technology we are using now that we forget how it was before.

And don’t forget how frustrating it is when we are stuck in traffic and lose so much time ─ but now with Google, it can re-route us so we can skip the accidents to save us time.

             How Chatbots Can Make You Happy

We are regularly using this technology, and we are, in fact, happier because we don’t have to get up to play music as Alexa can do that for us.

Or, we don’t have to do constant searches of what movie we want to watch as Netflix will help us with a suggestion from our previous movies that we watched.

Happiness

But what in fact is Happiness?

Philosophically, it’s translated from the Greek word “eudaimonia” and refers to “the good life, ” and we have to be honest that the quality of life is better with the inventions and use of new technologies and should become even become better over time.

With this being said, if we have a better life, we will, in fact, be happier but what if we talked about “Happy” as an emotion in which the philosophy is defined as an emotion?

Can bots make us feel joy? Can they make us laugh? I think that they are in the first stage of accomplishing this and because they are new, for example, when I bought Amazon`s Echo, I was feeling joy that she could tell me a bad joke and play my music.

Voice Activation Fun

With the Voice Activation feature and with the options companies provide the bots with, they feel more as a human-like presence in the room.

Engineers and developers don’t waste time as they are pursuing Hollywood’s movies to make them a reality.

I was especially thrilled when I found about Jibo, “The first social family robot,” because they pushed the boundaries a little more.

Then Amazon gave movement and face to their bot, and Asus gave us the Zenbo with the ability to move. It looks like soon, they will add the presence of WalL-E into our lives.

If you Google or search Wikipedia for Wall-E, you will find this information:

WALLE is a 2008 American computer-animated science fiction comedy film produced by Pixar Animation Studios for Walt Disney Pictures.

I want to correct them and scratch the  ─ SCIENCE FICTION ─  part of the sentence! 

Posted by Slobodan S.

11 Custom Chatbot Development Tips For Better Customer Service

 

 

Customer Service plays big role in every company. It`s the first contact when consumers want to contact you. Unfortunately only handful companies have perfect customer service that can help you.

Thankfully, today we have chatbots that can help you in that field and handle multiple customers at a time, in several languages and interact with clients from Hello to purchase.

If you think to jump on chatbot hype, today we will talk about  11 custom chatbot tips for better customer service:

1. Remember Customer Service Basics

All segments of your business are connected to one customer service provider. Yes “ one provider,” no matter what field they are in.

Your company is there to serve the customer, and it’s up to you to provide a 5-star experience.

I would suggest your choice as a customer service provider to be one who cares about their customers because, in the end, customers are the ones that help companies to achieve greatness and they are the ones that will either come back or go somewhere else where they feel more appreciated.

2. Have 24/7 Customer Support

This one is one of the biggest and main features of the chatbot and with the creation of your bot, you already have provided 24/7 support.

Your bot will be one of your best Customer Support Agents that you have.

3. Be Proactive

Ensure that your chatbot is proactive in that it lets the customers know that it is there if they need it.

Don’t overdo it, however, by always asking your customers to chat, because if the customer is aware that you have a chatbot, he will use it when needed.

4. Enable Interactions

Interaction is combined with the chatbot being proactive. Be sure to find some way of attracting the user to start an interaction with offers or last minute deals.

Use your imagination with this regard.

5. Good First Impressions are Essential

The first impression is one of the most valuable experiences your customers will face on your website.

You need to think of a great welcoming line that will give a positive feeling and portray a friendly atmosphere

6. Make Your Site Easy-to-Use

Make it efficient and easy for what your chatbot will do. Don’t overdo it with a lot of questions ─ think of your customers’ time and appreciate it.

7. Obtain Feedback

Welcome customers’ feedback as they will be your free advisers who will give you the opportunity to improve your chatbot and the business itself.

8. Mentor Your Bot 

Pair your chatbot with one of your top Customer Care Agents as a mentor that will be able to train it and get it to be more human-like.

9. Add to Your Bot’s Knowledge Base

Fill it up to the top with knowledge ─ give it all the information that you can gather.

10. Introduce Promotions on a Regular Basis

Reward your customers with true value savings, as they will be happy and will refer you to their friends and family.

11. Last Impressions Matter Too

The last impression is the very last thing that the client will remember about your website and company, so you need to have your chatbot give them a warm goodbye.

Additionally, thank them for doing business and ask them if there is anything else that your chatbot can help with.

Final Thoughts From ChattyPeople

Where to turn for a great chatbot building tool?

Where else than here at ChattyPeople, as it is in our nature to chat.

So, start building your chatbot for free and register today.

Posted by Slobodan S.

How To Make A Slack Bot For Free Without Coding

Making work simpler, more pleasant and more productive is what they say Slack is.

But it’s more than that, as it is a digital environment where teams of people can gather under one platform, in one workplace and be in reach of so many Apps that will make it easier to accomplish their projects.

It`s a messaging App for business where you stay connected with your team ─ from anywhere. . .

it’s a virtual, online office.

How to Make a Slack Chatbot for Free Without Coding:

Why Bot?

The bot can be a powerful tool for any business by integrating it into Slack, as you can provide your team one restless assistant who will do all the necessary, time-consuming tasks.

Moreover, a bot that will set up your meetings, send messages to every team member, update all of their calendars and keep track of the process of each project.

Your team members will use their newly-found time for more productive and more important areas of their work.

How to Build a Chatbot?

With the growth of technology, all devices are coming to be more user-friendly, and are so easy to use that everyone is a tech genius today.

Here at ChattyPeople, we made our bot making platform user-friendly and when you create your first bot, it will make you feel as if you are a great developer and coder.

With ChattyPeople’s easy-to-use dashboard, you will be able to make a bot and have it up and running in a few hours.

It’s a thrilling experience to create a smart machine that will interact with you, and you will feel the WOW!

All you need to do is to be the decision maker and seize the day. Bring your idea to life today. Think outside of the box and make a unique bot that can represent you in so many ways.

Is it Free to Build My Bot?

We made it free at ChattyPeople with our starter plan.

You have nothing to lose, so take your first step by register today!

Final Thoughts from ChattyPeople

We have created the ultimate Artificial Intelligence Chatbot Enterprise Platform that will provide Machine Learning and will make your bot smarter with every use.

And, with the Natural Language processing, NLP, your bot will feel more human like.

Give your team members a Slack bot today via ChattyPeople!

Posted by Slobodan S.

10 Custom Chatbot Development Tips For A Successful Marketing Chatbot

 

Chatbots are becoming the most useful technology today, and they are expanding over the net more and more every day.

If you still have not taken advantage of using a chatbot, you should consider building one right now.

It’s not too late to get into this fascinating trend.

Here are 10 tips for developing a chatbot and how you can make it a marketing guru.

1. Increase Engagement

Build your chatbot to be able to increase engagement. Prepare them to act on your marketing campaign and promote it casually, like with a line as “hi there, there are some new and cool products on our website, would you want me to tell you more about it?”

Use your imagination and use your experience that you have gathered in real life to start up a conversation.

2. Market Research

Do market research with your chatbot and build data, such as:

  • What are they buying now?
  • What have they bought it in the past?
  • What will make them buy from you in the future? And so on. . .

Make it simple ─ you don’t want to overdo it with too many questions. You will gather a lot of valuable information and use it to develop a better strategy.

3. Sales Conversion

Use consumer interaction to take chat to a possible sale. Give customers the option to find your current discounts and coupons, make daily offers and customize it for every potential customer.

4. Generate Leads

With all the above mentioned, you will be able to generate more leads. All you need to do is give the option to your chatbot to store and report the leads that you will be able to use for your upcoming marketing campaign.

5. Survey

Best first-hand data with the most value one is gathered by doing small surveys with a couple of questions; you don’t want to give your customers tests ─ keep it simple.

6. Feedback

The feedback option to your chatbot is a pretty good feature to collect data for free. Most important is to pay attention to everyone’s feedback which you receive.

7. Subscribe Button

You have to have a subscribe button for sending out deals and making more sales. In this way, you will have the ability to grow your customer base and promote your marketing campaign. The best thing is that everyone wants a good deal.

8. Demographic

Use your chatbot to target and do research on what people want in different regions and make targeted offers.

You don’t want to offer someone from Hawaii a winter coat.

9. Trend

With the gathered information, make your chatbot able to recognize what trends are in and adjust your products to what people want to buy.

10. Personality

Build up your chatbot’s personality with all your experience and learn from it too. Teach it to act just like you would.

Final Thoughts

Let us help you build your chatbot, here at ChattyPeople, we offer a free startup kit for you to take advantage of.

 

DON’T HESITATE ─ THE RIGHT TIME IS NOW

IT’S FREE TO START

https://www.chattypeople.com/register/

Posted by Slobodan S.

Me, Myself And AI ─ What The Future Is Bringing

We are starting to live in the future, and what we all witness in the movies is starting to happen now.

The growth of human knowledge, with the help of computers, is expanding with the speed of light.

The things that are happening now and what will occur in the next 20 years will be unbelievable.

We, as a civilization, will reach one of the fastest growing stages in our history, compared with the nature of our evolving in the way we established our societies from an agricultural society to an industrial.

And in the past couple of decades, we entered the technological stage of our existence in which we transformed into the Artificial Intelligence stage where all things happened much more faster than anything we have experienced so far.

What is Artificial Intelligence and What Have We Accomplished So Far?

The ability of a program or machine to think and learn and be able to mimic human behavior is called AI.

Software developers are in constant need to achieve intelligent machines that will, in fact, act and think like a human.

This was achieved a while back in the late 1980s, with one of the oldest games “Chess,” where computer programs accomplished to learn and beat a chess master.

IBM developed a Chess computer called Deep Blue which was programmed to make a logical decision and play the game on its own. One of the first significant successes on Deep Blue was back in 1996 where Deep Blue beat world champion Gary Kasparov in one game out of six. After this match, they upgraded the computer, and in May 1997, played with Kasparov again, and Deep Blue won six games in the match.

This was a stunning accomplishment for the AI world and was a push to developers to pursue the AI technology and put it to use in our day to day lives.

  • Holly Grall of AI development

The ancient game Go is “the oldest board game” played today.

It`s more than 2500 years old, and compared to Chess, this game possesses more possibilities than the total number of atoms in the visible universe ─ so, with this enormous potential outcome, there was no computer that could calculate every move and beat a human opponent ─ until now.

In 2010, Demis Hassabis, Shane Legg and Mustafa Suleyman founded Deep Mind Technologies Limited, a British artificial intelligence company, acquired by Google in 2014.

What they did was that they created a neural network that gives ability to the computer to learn how to play games in the way humans do with practice and learning from their mistakes.

The most extraordinary thing happened last year when a program that they created, called AlphaGo, beat Europe`s Go champion, Fan Hui, in five games.

With this kind of technology, the game is changing, and the possibilities of AI machines being smarter than humans is getting closer.

  • Self-Driving Cars

Elon Musk, the founder, and CEO of Tesla and SpaceX, promised in one of his interviews that the Tesla car will make an automated trip from L.A. to New York by the end of this year.

This is the one everyone is waiting for; a personal computer driver like in the movie, Time Cop, where Jean-Claude Van Damme enters the car and just says “home” and the car drives him to his destination.

  • Robots

Hanson Robotics made a social robot named Sofia.

The AI software that they developed is giving Sophia ability to process visual data, as she can see peoples’ faces and react accordingly, make conversion, show emotions, and with all of this, she can make interactions with people.

And the most interesting aspect is that she looks like a human girl.

Final Thoughts

These are just a couple of examples of what we have accomplished so far.

And with what the future will bring, we can only imagine what is to come, but I believe that the internet will be the brain of future AI and the technology of inventing what we see in Hollywood movies is closer than we think.

 

Posted by Slobodan S.

Custom Chatbot Development Platform Features You Need To Know

 

 

Now is the right time to consider getting into the game of chatbots.

With Facebook’s announcement of allowing chatbots into their Messenger App, the number of bots is rising every day, and they have grown to more than 100,000 strong.

Now is the time to be creative and put to life something different ─  it’s time to make your own chatbot.

Use your creativity and an open mind to create a bot that will help your business grow and take some work off your hands, giving you the opportunity to concentrate on other, more important parts of your business.

If you are thinking of building a chatbot, be sure to choose the right development platform, such as ChattyPeople.

Here’s why and what you need to know:

Three Features a Bot Development Platform Must Have

1. NLP

Natural language processing, or NLP, helps the chatbot to enhance automated conversation.

When working with a platform that has a built-in NLP, it will automatically detect meaning and information in the messages that it’s receiving when a user is chatting with it. Also, it will process the data before passing the information to the chatbot’s controller.

2. Handover Protocol 

Handover protocol is a feature that makes a chat experience available for cross app collaboration.

With this protocol, you are able to provide better customer support; it helps secure transfer between automated chat via “chatbot vs. human” and “human vs. human.”

In other words: You can enable your chatbot to connect the customer with a live customer support agent. With this option, you will be able to jump in and help the customer with more complex issues.

3. Seamless Payments Flow

With a feature like this, you will provide the customer with a one step payment experience within the messaging platform. This makes the payment process much easier and quicker.

Here are Some Questions You Might Have:

  • How can I start and develop a chatbot on my own?
  • Where to find the right development platform?
  • Will I be able to handle a platform like this, as I don’t have coding experience?
We at ChattyPeople are the answer to all these questions.

Final Thoughts

We have an easy-to-use development platform that has all the new technology in coding, such as AI Machine Learning and Natural Processing Language, and we can integrate with streamline payments.

The best thing with using ChattyPeople is that you don’t have to worry about coding. With our free startup kit and platform with drag and drop, you will be able to setup and run your chatbot today.

Register for free here and take advantage of our free startup kit.

Posted by Slobodan S.

Say Yes To The Bot And Let It Help You Find The Perfect Wedding Dress!

Every woman’s dream is to have the perfect wedding.

One of the best days in life is the day of two people in love, wanting to commit to each other.

Say Yes to the Bot and Let it help You to Find the Perfect Wedding Dress. . .

Put a bot to work by letting it do the search for you.

With a chatbot platform built into customizable searches with specific information provided, it can be a handy tool that will help new brides to organize their upcoming wedding plans easily.

Here’s how:

Find Your Perfect Bridal Style!

You should be able to utilize a chatbot with the option to provide pictures based on a popup quiz that will help you to see what kind of styles best suit you and to pursue a deeper search into the direction provided.

Here are some quiz questions that a wedding dress chatbot should ask:

  • What do you consider to be a dream venue?
  • What signature cocktail suits you?
  • What color shade do you prefer?
  • What kind of accessory is must to have on your wedding day?
  • What is your favorite song?
  • What is your favorite bouquet?
  • Which celebrity would best match your style?
  • What is your favorite pattern or texture?
  • What is your wedding makeup style?
  • What is your favorite wedding dessert?
  • What type of music will you have at your ceremony?
  • How will guests send you off?

The answers provided will help the bride to define her style.

It could be Modern Minimalist or Sexy Babe Style where you will be able to find on Pinterest more options to see or even provide you with a couple of websites that will match your criteria.

A Chatbot Can Do More, Such as Help Plan Your Wedding Too!

The chatbot can provide you with your ongoing tasks, too.

Here are some features that could be added along the way:

  • Make survey options for the participants to identify their needs.
  • Scouts locations and offers suggestions.
  • Checklist updates automatically as you can provide a personal list to the chatbot.
  • Preparation of the list of guests and send them digital invitations with an accept button; this will be easy with a connection to your Facebook friends and family as with a simple add button you can create your list with no problem at all.
  • Make a suggestion of venues.
  • Help you store prepared legal documentation and translations ─ especially for destination weddings.
  • A chatbot will help you stay within your budget.

Something borrowed, something blue, something old, and something new. . . 

Say yes to the bot and let it help you to find your perfect wedding dress. . . Plus, much, much more! 

 

Posted by Slobodan S.

My Name Is Bot, Chatbot

The Web is Not Enough!

With the use of the internet and the beginning of the World Wide Web, we changed the way we communicate with each other, in a way that defines us today as the most socialized, interactive and connected.

And we are able to reach information like never before.

With the first chat platforms that were created back in the 1990`s, platforms like Mircd and Microsoft’s Hotmail Messenger opened a door that will never be closed again.

It opened a door where chit-chat between people started, and we transferred from simple web-based companies’ presentations to complex websites where you are able to communicate to their chatbot platform, interact with their customer support, and buy products 24/7.

The simple web wasn’t enough, and the competitive nature between companies and individuals started creating and providing tools that we use every day.

We can’t imagine a day without them.

The Company With the Golden Bot!

The race between the biggest players has started; who will provide the Golden Bot that will have the most users and will provide the best experience and usefulness?

Here is a list of the most used bots, so far:

  • Siri ─ Apple’s interface ─ 34%
  • Google`s Assistant ─ 19%
  • Alexa ─ From Amazon ─ 6%
  • Cortana ─ From Microsoft ─ 4%
  • Apple’s HomePod Speaker was purchased this summer, so it’s too early to tell yet.

What Apple wants to do is compete with Amazon’s Alexa and Google`s Assistant. That proves that the possibility of new players getting into the game won’t be a surprise, and I believe that Microsoft won’t hold back and will surprise us with a device of their own.

Call Another Day No More!

I remember the time where I stayed on the line just to speak with someone and when finally, I had the opportunity to talk,  I would still wait while some customer support agent searched to find the right answer.

Or, when I wanted to make my holiday vacation plans and contacted a travel agency, I would stay on the phone while they wrote down the dates, location I wanted to go, etc. and I would get, “Call us tomorrow so we can give you the best fairs that we can find for you.”

All that is over now as you can contact the companies and work with the ones that are able to provide you the best and fastest customer support 24/7 and it’s all possible with a use of a chatbot.

 A License to Bot!

What we do here at ChatyPeople is we help companies build their enterprise chatbot with no coding needed with the use of ultimate-powered AI that allows them to create personalized chatbot platforms integrated into Messaging Apps of their choice.

And the best thing is that it’s FREE TO START.

My advice to you is to Register for Free today and see how your chatbot will help you to grow your business.

My name is Bot ─ ChatBot  ─ What will your chatbot`s name be?

“Why is that a person who can’t take advice always insists on giving it?”

♠ James Bond

Posted By Slobodan S.

How Do Chatbots Fit Into Your Marketing Strategy?

What is a marketing strategy and how can we fit our chatbot platform within it?

What is a marketing strategy if we were to define it?

I would say that is a creation of a model, or design, based on companies’ needs by obtaining their limited financial resources that, in return, will provide them with increments of revenue, an expansion of their consumer base, and will help them to gain a competitive advantage.

There are a couple of well-used marketing strategies that I know of, so far, and I believe that the best strategy involves the 3 “C”s, which are the most crucial solutions for businesses today.

The 3 Cs are called this because of the implementation of the three most critical factors for any business: Customer, Corporation and Competitor.

This model was developed by a Japanese marketing guru, Kenichi Ohmae.

Let`s see if we can put this model to use for your new chatbot platform:

1. Customers

Customers are the one thing that businesses need to obtain so that they can maintain revenue and stay in business.

We are unable to run a business without customers, so attention to our consumers is a must.

How can a chatbot help us implement this “C” as a marketing strategy?

Let’s orient ourself to the customer and discover what we can gain with a chatbot platform. . . Here are some key segments that will be improved with the use of a chatbot:

  • 24/7 Customer Support

With the option to have a chatbot available 24/7 for customer support, it will provide a better consumer experience and will provide you with happy, loyal, returning customers.

  • More interaction

To be able to interact with any number of customers using one chatbot is cost efficient, and will give your business a professional look, plus, the impression that you care for your customers.

  • Feedback

The possibility to have the quickest responses to customers’ inquires is a key part of doing business these days.

Additionally, chatbots can ask for customer feedback which can be used to make improvements.

2. Corporation

Focus on maximizing enterprise strength by implementing fast-reacting, new technologies that will provide better experiences for your customers and give your business a corporate advantage over your competitors.

Also, be sure to regularly find a way to improve your customers’ experience, and adjust your products and services to meet the needs of the consumer by doing research about trends and consumer behaviors on certain products or services.

3. Competition

Never underestimate your competition, and the most important thing is the image that you create in the eyes of the consumer.

Bringing your brand to the chatbot market will enable you to gain an advantage over your competitors, and you will be able to simplify the shopping experience for your customers.

This will save time for your customers, and this process will be acknowledged and appreciated.

Final Thoughts from ChattyPeople

Now is the time to explore the possibilities that chatbot technology can provide.

Chatbots have been proven to help many business owners to relieve the demand and stress in their lives and make their services better.

Plus, chatbots make for a better customer experience, as well.

It’s your turn to decide whether your brand will go with the technological flow or fall behind and let your competitors over run you.

I know that talking about technology and bot building platforms may feel like a difficult process because you may not be a tech genius. And, maybe, you can’t code, and this all sounds overwhelming.

However, you are wrong about that, and there is no need to feel frustrated and overwhelmed!

Our bot building experts at ChattyPeople are here to help!

All you have to do is make an account at Chattypeople.com and take advantage of our free start up plan which will help you to build your chatbot and incorporate it into your business.

You can even incorporate your bot into FB Messenger.

So, what are you waiting for? Start building your chatbot today at Chattypeople.com.

You have nothing to lose ─ and everything to gain.

Posted by Slobodan S.