Top 10 Slackbot Development Tools For Enterprise

Slack is becoming the ultimate virtual space where work happens. The variety of Apps and integrations within the Slack platform is helping the job to be done in a faster and easier way. The number of integrations is growing with time, and this is the reason why Slack is becoming one of the most used work platforms.

If you are working in Slack, here are 10 recommendations that you can use:

1). GitHub

GitHub offers online source code hosting for Git projects, with powerful collaboration, code review and issue tracking. This integration will post commits, pull requests and activity on GitHub Issues to a channel in Slack.

2). IFTTT

IFTTT is a service that allows you to connect various web applications using a conditional statement: If this, then that. This integration will let you connect Slack to an IFTTT action, like a new entry added to an RSS feed.

3). Zapier

Zapier automatically moves info between Slack and the other Apps you use during your day so you can focus on your most important work. Zapier supports 750+ Apps like Gmail, Basecamp, HubSpot, Evernote, Google Sheets, Typeform and more. In just a few minutes ─ no coding skills required! ─ you can set up Zaps (automation) that turn Slack into your team’s central command. Bring calendar events, social media mentions or new lead details straight into chat. Or, automatically create a to-do when you star a Slack message.

4). Jenkins CI

Jenkins CI  is a customizable continuous integration server with over 600 plugins, allowing you to configure it to meet your needs. This integration will post build notifications to a channel in Slack.

5). Jira

Jira can help every team reach their full potential with powerful workflow and project tracking. With the Jira Cloud app, you can stay up to date with Jira without leaving Slack. @jirabot is at your service, sending customizable notifications from Jira Cloud to you and your channels. Once you’ve connected a project to your channel, @jirabot will automatically preview Jira issues when they’re mentioned. It’s simple to set up subscriptions to one or more projects for your channel, and super-customizable notifications mean you can focus on the important stuff. NOTE: This App is only available for Jira Cloud if you’re using Jira Server or Jira Data.

6). CircleCI

CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance. Simply connect your GitHub account, and CircleCI can run tests on your Ruby, Python, Node.js, Java and PHP projects. This integration will post notifications to a channel in Slack when a CircleCI builds finishes.

7). Monkey Test It

With this one, it’s the only way to summon a troop of specially bred, fully automated website testing monkeys to your website. These tests check for all the most commonly overlooked mistakes, including JavaScript errors, missing files (images, CSS, etc.), broken links and SEO issues. Don’t waste time clicking on the web-inspector whenever you deploy your website; let our monkeys do the hard work.

8). Tempo

Tempo for Slack app gives you direct access to your timesheet so you can log work on JIRA issues without leaving your chat.
* Instantly view your timesheet status, see how much time you’ve logged, and what’s required for any given period.
* Navigate to your detailed timesheet in Tempo Cloud with a click.
* If your timesheet is ready to submit, you can also quickly submit it to your supervisor in a matter of seconds.

9). Repo Info

This tool shows info about linked public git repos ─ stars, activity, and dependencies highlights red-flags for any git repositories mentioned in your Slack channels so you can see if they are well-maintained before adding them to your project. It shows stars, watchers, forks, licenses, age, last push time and checks for outdated/deprecated dependencies (across 22 package managers) for any public GitHub repo mentioned in a monitored Slack channel. Powered by Github API, Libraries.io, Claudia js, AWS Lambda, S3 and Slack Events API.

10). DNS Check

DNS Check enables you to monitor, share and troubleshoot DNS records easily.
A, AAAA, CNAME, MX, NS, PTR, SOA, SRV and TXT DNS records are supported. The integration will notify you via Slack when a DNS record starts passing or failing its check.

Final Thoughts

The Slack Platform and bot technology use among companies is growing and will become the tools that we can’t imagine our work lives without.

If you are interested in building a chatbot for your Slack Platform, visit us at ChattyPeople.com today! It’s free to get started!

Posted by Slobodan S.

Enterprise Solution: A White Label Opportunity

Making a White label with your Brand Name on it is the purpose of this White Label chatbot solution. Building a chatbot from scratch or hiring a developer to do that for you can be a long and stressful process. There is no need for any of that as all you need to do is to build one yourself using our platform, here at ChattyPeople.

Put your Brand`s Name on your new chatbot ─ yourself.

White Label Opportunity

Don’t miss out on our white Label opportunity that is allowing you to build a chatbot with your personal Brand’s name. There is no more a need for endless lines of codes, then doing it all over again.

Use ChattyPeople’s Platform to do the coding for you so you can keep your focus on your chatbot’s knowledge base and make it the way you want it to represent the Brand behind it. . . Your Brand.

How it Works

The Chatbot Building Platform we have is user-friendly and does the coding for you. There is no need for a single line of code from your side as our Building Platform will do that for you. In fact, all you need to do is to build the knowledge base of your chatbot and create the kind of conversationalist your Brand deserves.

ChattyPeople is the ultimate AI platform powered by Natural Language Processing, a solution that can build text and voice bots. You are able to test, deploy and manage your bots, creating a personalized conversationalist that mimics human-like conversations.

Features:

♦Artificial Intelligence Code

♦NLP: Natural Language Processing

♦Multi-Platform Integrations: Automated for Facebook Slack, Skype, Wechat, and Other Websites

♦Custom Solutions

♦Bot Analytics: Analyze the chatbot’s behavior at any time

♦Payment Integrations: Integrate with leading payment solutions for both internal and external users

Who Can Build a Chatbot?

We want to help entrepreneurs, companies big and small, build and implement a new channel of communicating with their clients.

You can be a company decision maker or a developer that wants to serve the needs of your clients and build a chatbot solution.

With the White Label option, you can do so and build a chatbot with your Brand’s Name using our Builder Platform, and the best thing is, no coding is needed when you use our platform.

In fact, we have extensive experience in business solutions that will meet your objectives. Our AI understands and answers user requests.

Final Thoughts with ChattyPeople

You are probably wondering how to proceed? First thing first, register now for free and take advantage of the trial starter plan we offer where you can start building your chatbot today.

Our platform is user-friendly and we have a step by step guide to walk you through the process of building your first chatbot.

Register today, and remember, ChattyPeople is here to help!

Posted by Slobodan S.

21 Bot Professionals You Need To Follow

Chatbots are all over the internet. The use of chatbots is spreading and will not stop growing. This new industry is covered by many names, people and companies that want to spread the word.

To help you know who you should be following in the chatbot world, we have put together a list of 20 professionals you need to follow so you can be up to date with this technology.

1). Murray Newlands

First on my list is Murray Newlands, Entrepreneur, Investor, Business Adviser and Speaker. Newlands started his career as a lawyer, but at the age of 23, he pursued a different path, becoming much more creative by becoming an entrepreneur and opening his own agency for creative marketing and public relations.

Murray Newlands is the author of “Online Marketing: A User’s Manual,” and he has also published “How to Get PR for your Startup: Traction” and “Content Marketing Strategies for Professionals.”

Furthermore, he is a founder of Sighted.com, an online invoicing company, and ChattyPeople.com, one of the best chatbot platform solution for creating AI chatbots that can be integrated into Facebook Messenger.

Murray wants to help entrepreneurs and marketers in large and medium-size companies by offering chatbot solutions with his free plan to start at ChattyPeople.com.

Murray Newlands was recognized by Entrepreneur Magazine as one of the top influential marketers in the World.

2). Sujan Patel

Entrepreneur, marketer, and founder of WedProfit or Mailshake, Sujan Patel is an entrepreneur and marketer with his thirteen years of experience. He has helped Turbotax, Mint and Salesforce to grow their companies. Patel is a co-founder of ContentMarketer.io & Narrow.io. He has many publications on chatbot technology at Forbes and Entrepreneur.com.

3). Michael Perry

Michael Perry is co-founder and CEO of Kit CRM which was acquired by Shopify, and now he is a Product Director at Shopify.

4). Simon Robic

Product Manager at iAdvize and is the founder of Bringr and works as a Product Manager at iAdvize. Simon Robic believes that if AI chatbots are guided by humans, they will have a bigger effect on the quality of the customer service that companies want to provide to their clients.

5). Alex Lebrun

Bot Trainer at Facebook, Alex Lebrun, is the co-founder of Wit.ai, the voice recognition startup. Wit.ai was sold to Facebook and now he is part of the Facebook team and works as a Bot Trainer.

6). Tina Chen

Product Design Manager and Slack Technologies.

7). James Cooper

Head of Creative, Betaworks & Chief Creative Office, Poncho.

8). Esther Crawford

Co-Founder & CEO, Olabot.

9). Mike Gozzo

Co-Founder & CTO, Smooch.io.

10). Ilker Köksal

From Botanalytics.

11). Matt Schlicht

One of the biggest resources available for learning about chatbots is Chatbots Magazine, and its founder, Matt Schlicht, is one of the industry’s top influencers. Known as one of the best social media guys around, Schlicht has earned a reputation for founding companies specializing in chatbot creation and AI marketing, like Octane AI. He wrote “The Complete Beginner’s Guide To Chatbots” which is well worth reading.

12). Marlene Jia

Chatbots are relatively new. However, prominent publications are helping business owners understand how chatbots can help their companies. Malene Jia, in association with Adelyn Zhou, published “Chatbots,” a book that helps marketers build efficient bots on Facebook and other platforms. Jia is also the Head of Revenue and Operations at TOPBOTS and helps drive superior experiences for customers through chatbot technology

13) Dharmesh Shah

Anyone who is familiar with online marketing thought leaders will recognize Dharmesh Shah, or at least his company, Hubspot. Shah is a co-founder and CTO at Hubspot, a developer of software products to aid inbound marketing and sales. He has taken a strong stance on the importance of chatbots and was one of the driving forces behind the release of Growthbot, Hubspot’s own chatbot.

14) Adelyn Zhou

Ad Head of Marketing at TOPBOTS, the co-founder of TOPBOTS has made a name for herself in the AI field. She has been recognized as one of the most influential experts in AI, chatbots and growth. She gives many lectures and organizes, among other things, Bot Meetups.

15. Jason Mars

CEO of Clinc.

16. Lingjia Tang

CTO of Clinc founded out of Ann Arbor, Michigan in 2015, Clinc is the brainchild, Jason Mars (CEO) and Lingjia Tang (CTO), both AI and systems research professors from the University of Michigan. Clinc unveiled its first product, called Finie — a portmanteau derived from “finance” and “genie” — which the company touts as “the world’s most advanced voice-controlled AI platform for banking.”

17. Dr. Johann Hauswald

Co-Founder & Chief Architect of Clinc, Dr. Johann Hauswald, received his Ph.D. in Computer Science and Engineering from The University of Michigan. Dr. Hauswald earned national attention for his creation of Sirius (now Lucida) the open-source intelligent personal assistant that he built entirely from the ground up. In addition to English, Johann is fluent in French and German. Previously, Johann received his B.S.E in Electrical Engineering and his M.S. in Computer Science from The University of Michigan.

18. Dr. Mike Laurenzano

Dr. Mike Laurenzano is the CTO and Co-Founder of Clinc. Mike received his Ph.D. in Computer Science from The University of Michigan, focusing on compilers and run-time systems, and has had over 40 research papers published during his career. Mike earned a BA in Mathematics and Computer Science from The University of San Diego, and an MS in Computer Science and Engineering from The University of California, San Diego. Before founding Clinc, Mike was a computational scientist at UC San Diego and the Director of Systems and Architecture at EP Analytics. In addition to his impressive engineering portfolio, Mike is an avid endurance sports enthusiast, having completed an Ironman and several ultra-marathons.

♦♦The last three spots go to the Founders of DeepMind. Even though they are not in the chatbot development technology, they are the pioneers in AI and creators of AlphaGO. They need to be mentioned as the professionals I recommend to be followed because the chatbot technology is powered by AI and their research and further development is of most importance.

19). Dr. Demis Hassabis

Co-Founder & CEO, DeepMind.

20).Mustafa Suleyman

Co-Founder & Head of Applied AI.

21). Dr. Shane Legg

Co-Founder & Chief Scientist, DeepMind.

Final Thoughts

Chatbots and AI are the way of the future, and the way we will live our lives among technology, itself. This technology will be the outbreak that will help us to better ourselves in so many fields, and I believe it’s needed to be followed and embraced.

If you are interested in more information on how you can build your very own chatbot, please visit us at ChattyPeople.com and get started for free! 

Posted by Slobodan S.

How To Use A Chatbot To Get Ready For Christmas!

 

The holiday season is coming, and shopping lists need to be made!

Searching for the right gifts for your loved ones can be a frustrating task ─ what to buy this year?

We all have this challenge, year after year, as it’s the busiest time of the year and we need to find time to work, plan, spend time with the family, and do some shopping along the way.

How Can a Chatbot Help Us to Get Ready for Christmas?

♦Planning Gifts

Make a list and give your chatbot the task to cross each item off when you buy a gift! Plus, it can give you a proper reminder for the ones that you need to buy yet. You won’t forget this year because the chatbot is there to remind you.

♦Finding the Right Gift

Let your chatbot search for the best deals by giving the chatbot the proper information. Then, it will do all the searching for you! While you work, the chatbot will find the right gifts, and it will help you to save time.

♦Coworkers

Don’t forget to buy something for your coworkers, and exchange the gifts before you leave for the holiday break.

♦Gift Ideas

If you don’t have an idea of what to buy this year, let your chatbot send a little survey to your family and friends to gather firsthand information about what they want for Christmas. Make a wish list bucket and do your best to find the perfect gift!

♦Making a List

Make a list, and the chatbot will check it twice!

♦Setup a Budget

Give the chatbot your budget and input the amount spent so far so you can keep track on the spending and try to stay within your budget.

♦Shopping Online

Chatbots can find the best deals for your loved ones, and you can order them online and save time avoiding the crowds.

♦Setup an Alarm Clock

Let your chatbot wake you up and cheer you up with some Christmas songs every morning!

♦Get Into the Holiday Spirit

Let your chatbot find the right Christmas movie for you to enjoy, syncing your calendar and suggesting the time to go to the cinema.

♦Party Guru

If you are the party guru in your group, a chatbot is the tool to use to get yourself organized and send out proper invitations in time for the party!

♦Travel

If you decide to spend the holidays away, your chatbot is there for you with updates and reminders for your trip.

♦Countdown

Let your chatbot countdown the days for you to remind you how close Christmas day is!

Final Thoughts with ChattyPeople

The busiest time is before Christmas, as we all work hard and can quickly forget something. This is why we can use a chatbot to make it easier for us so we can spend Christmas with the people we love and have the best Christmas ever.

Don’t wait; build your chatbot today! Let this new technology help you to represent your brand in a new way, as well!

Use our platform, here at ChattyPeople, and start making a chatbot for free; it’s easy with no coding, just drag and drop.

Be prepared for the busy season! Register for free; ChattyPeople is here to help!

Posted by Slobodan S.

What Is It Like To Do Physical Training With A Chatbot?

 

 

You don’t feel like going to the gym, as maybe the conventional methods just don’t work for you. This is thebeginning of the era of AI, and you can use a chatbot to help you stay in shape. Just maybe, it will be the choice for you; perhaps you need someone to remind you of going to the gym.

If you are thinking about the possibilities, here are some chatbots that you can try out:

1). Daily Fit Bot

Using this chatbot, you can receive daily push notifications to start your workout. The exciting thing about this bot is that it provides you with daily fitness workouts that don’t require going to the gym.

With pressing the “Workout” tab, you will receive 15 to 20-minute sessions that will make you sweat and burn some calories.

2). Peter Chatbot

Peter Chabot is the right fitness bot for those who want to experience a personal trainer method. Thischatbot will provide you with different ways to inspire you.

This virtual fitness trainer has different modes to choose from when signing in, from Yoda to Butt Kicks, and all of them have a unique way of communicating with you. This is a chatbot that deserves a try.

3). Fitly Chatbot

The purpose of this chatbot is to help busy people stay in shape. Fitly is a bot that offers targeted options and provides you with different levels of exercise.

You can choose a three-day plan option and lose some weight. You can also share some of the workoutswith your messenger friends and work together remotely.

4). Gym Bot

With Gym Bot, you can track your training efforts by simply entering your training and seeing the statistics all of the time. This chatbot is offering a simplified method to track your progress without tons of clicks, like the usual training App that you use. It is a training bot that deserves to be tried out.

5). Gymbo Bot

Gymbo Bot is providing you with the two curtail things that help people lose weight and stay in shape. The math is simple, all you need to do is burn more calories than you eat.

With Gymbo Bot, you can receive a Yoga guide, meditation guide, nutritional tips and it can send you reminders for your daily workouts. This bot will help you with workouts that you can use at home or at the gym.

Final Thoughts with ChattyPeople

Chatbots are spreading and are trying to provide us with a better and simpler way to use them than simple Apps provide. They are still progressing, but the AI code as a foundation for this programs gives them a bright future, and tons of possibilities to be found.

Be involved in the progress of this technology and provide your company and customers with the chatbot that they deserve. Make your company available 24/7, and better your customer service, as well.

Use our platform, here at ChattyPeople, and start building your chatbot for free with our starter plan. It’s free to register, so do it today and start experimenting with this technology and let this tool benefit your company.

It’s never been a better day than today; ChattyPeople is here to help.

Posted by Slobodan S.

5 Tips On How Chatbots Can Help You To Stay Organized While Away

 

Chatbots have been around for some time now. However, some of us haven’t realized that we have interacted with a chatbot, but almost everyone has.

With the use of chatbots, we can be more organized at work and in our personal lives. Getting away is a difficult thing to do, especially if you are always busy. And, this is another area where chatbots can help us.

If you are planning a vacation, use a chatbot to make it easier for when you come back. To help, here are five tips that you can use while away that will help you stay organized:

1). Filter

Use a chatbot to filter messages and arrange them by importance so you can jump right into work when getting back. If you are swamped with work, do some double work while away and use the filters to receive the important messages. And, in this way, you can prioritize the work that needs to be done more quickly.

2). Alerts

Set up alerts for your clients telling them that you will be away, giving them the information about the date that you will be back. With this, you will stay professional and provide them with the opportunity to ask you something before you leave.

 3). Automate

Let the chatbot respond to you when someone tries to contact you while away and let them know when you will be back. It’s good if you provide them with a way to contact you if something is urgent. With this, you will be semi-available and will obtain professionalism that most clients expect you to have.

4). Reminders

Let the chatbot send reminders to your employees for the things needed to be done. In this way, you will have the peace of mind that they will not miss something important.

5). Divide the Work

Don’t put yourself in a position where you will have a pile of work when you get back. Trust your team and let the chatbot divide the work by the skills your employees have and let them cover for you while away.

Final Thoughts with ChattyPeople

Staying organized is a never-ending task, but with the use of new technologies, we are getting there. Chatbots are the tools that will help us get more organized and stay on top of things in the future.

Start using chatbot technology to simplify things and to make order in a chaotic workspace. You can start doing this with choosing the right platform to build your chatbot.

Use the plan we offer, here at ChattyPeople, where you can start building your chatbot for free. Don’t worry if you’re not a tech genius, as our platform is doing the coding for you. All you need to do is to register a free account and drag and drop your way to a perfect chatbot.

Register now; ChattyPeople is here to help. 

How To Make The Most Of Your Chatbot In 5 Easy Steps

 

 

 

When building something, we want to make the most of it, and with chatbots, that is easily achievable. All you need is to create a strategic plan of what your chatbot needs to do so it can influence your company in a better way.

It all depends on what type of business you are in, but there are several steps everyone can implement when building their chatbot that will offer the most benefits for them.

To help, here are five steps that you can take into consideration:

Step One

♦ Build It to Be Free and to Self-Engage

Don’t wait for users to call out for the chatbot that you have created. Instead, strike a line and encourage users to interact with it.

Facebook has an enormous user base, and it will be a shame not to try and gain from it. Build the chatbot to adopt and mingle with all kinds of characters, and make it the conversationalist that everyone will love.

Step Two

♦ Make It Collect Data and Learn From the Data

Gather all the data that you can from your customers, and use it to improve your business. Having a tool that can do surveys and get first-hand opinions will be something you what to achieve.

With analyzing the data, you can get a better insight of what your customers need and adjust accordingly. Then, sell what they need or provide services that customers are in need of.

Step Three

♦ Build It to Do Your Own Marketing

Marketing is necessary for building your brand and growing your customer base. Paying marketers can be tricky and expensive. Take advantage and save some money, and build your chatbot to execute your marketing campaign. This feature is one of the biggest advantages that one company can have.

Step Four

♦ Update More Often

Track the integration world, and continuously update and improve your chatbot with new integrations. Integrations for chatbots are of the most important because it helps merge other technologies inside the chatbot.

In this way, chatbots will become the only channel that will be used and will channel the process of all programs, as it will be a tool of all tools.

Step Five

♦ Keep Your Word

Don’t disappoint the user and promise what you cannot deliver. Go step by step don’t try to jump into something that you cannot fulfill, as it may quickly show a side effect that you don’t what to experience.

Today, people don’t give a second chance because the competition is big. Make the most of it and deliver what you promise.

ChattyPeople’s Final Thoughts

Breaking new boundaries and tagging along with new technologies is essential. You don’t want to be outrun by your competition, and providing your customers with something new will help them interact more easily and will help your company to grow.

Deliver what you can, and use our platform to deliver a great conversationalist to your customers.

Building an enterprise chatbot has never been easier. There is no need for coding as our platform will do that for you by just using the starter plan that we have for free.

Register today; ChattyPeople is here to help.

Posted by Slobodan S.

How To Get Hundreds Of Thousands Of Users Following Your Chatbot

 

Having a chatbot and not using it correctly is a problem that everyone can face. The purpose of a chatbot is to use it and gather as many users as possible.

You have built your chatbot and now might be wondering how you can get it out there. How can you make people use it?

It’s not an easy task, but we have some suggestions that you can use, and hopefully, they will help you to attract more users.

Here is how:

Know its Purpose

Make the chatbot as useful as possible. Building a program to be used by people needs to have a purpose. This is the first thing you need to think of when deciding to build the chatbot.

What will be the purpose of the chatbot, and what can the chatbot do for the users? Even if there is a similar chatbot or app, you can achieve more if you use a different approach.

Use the examples provided by Poncho bot. Learn more here:

♦ Poncho Bot

Poncho Bot is one of the success stories in the chatbot world. It provides weather updates, which is nothing new, but still, the creator has successfully achieved it being used by lots of people.

In the beginning, they did not have that many users, mainly because the competition was tremendous. There are so many useful apps that provide the same thing, and people just have the habit to use what they have used before.

So, what they did is that they took a different approach. They updated the chatbot to suggest taking an umbrella because of the possibility of rain. This is the way to break down boundaries and to make a chatbot more fun to use and interact with than other apps.

Promoting 

Use marketing to draw attention to your chatbot. Social media is an excellent way to start if you already have subscribers for your brand that will jumpstart your user attraction.

If you don’t have subscribers, make a fun page for your customers on Facebook and put the chatbot there to interact with users.

Another way is to achieve using marketing outside of the digital world, as you will be surprised at how many users you can attract by putting an ad in the newspaper, or even passing out flyers around your community.

Integrations

Offering a tool that will be a substitute for multiple tools and will provide the same usefulness as the others will make the chatbot more straightforward to use.

Everyone will use a chatbot that will give them a more comprehensive and multifunctional use. Integrations are the way you can make this happen.

Multi-Messaging Platforms

All messaging platforms have welcomed chatbots. The use of these messaging platforms is spreading, so the smart thing to do is to build a chatbot for your brand and integrate it into all of these platforms.

This will help you to spread awareness in different places in the digital world, and attract more users.

Final Thoughts with ChattyPeople

Don’t let your inspiration be stopped because there is already an app for that, as the history of the digital world proves that new and different approaches can achieve more than the previous programs that were created.

For example, take a step back and remember what we used before Facebook. Facebook wasn’t the first social media platform, as we had MySpace and Hi5 which were created before Facebook. A different approach and innovations are what Facebook used to help overrun the existing competition.

There is no better day than today.

Use our platform, here at ChattyPeople, and start building a chatbot. We have made it simple with our starter plan; it’s free to start, so you have nothing to lose.

Register today and build your chatbot for free; ChattyPeople is here to help.

Optimizing Your Chatbot User Experience Based On KPIs

 

 

 

As with all other user-customer-based interactions, monitoring the behavior is of most importance. To achieve continuous use of the chatbot, you need to track the user-chatbot behavior, and one of the best ways is to use KPI.

What is KPI?

A performance indicator, or (KPI) Key Performance Indicator, is a measurement that organizations use to evaluate the outcome and the success of the objective they are targeting. Success is based on the outcome of the goals that one company wants to achieve.

These could be:

  • Client satisfaction
  • Engagement
  • Acquiring new customers
  • Building relationships and have returning customers
  • Improving quality of service
  • Revenue turnover

Why concentrate on KPI?

Monitoring your chatbot is essential, and all the data is equally important, but KPI is something that you need to set up.

KPI is the core and key segment of your organization, and you want everything to work like a charm. The use or client-chatbot interaction is vital so you can know your customers are satisfied and if this channel of communication is helpful for them to use.

♦ Engagement

Everything falls on to engaging customers and providing quality of service. Monitoring the engagement can help you see the wrongs and correct them when needed.

Curtail factors to monitor engagement are:

  • Retention rates
  • Session length

♦ Retention rates

With monitoring retention rates, you can see which of your clients’ needs is satisfied with the use of the chatbot and which are not. With this, you can adjust the chatbot to target the right audience or even widen the specter of your services if you find the need.

♦ Session Length

Monitoring the session length is the right indicator that will tell you the problem of the chatbot. You will be able to see if the customer finishes the session too quickly, did they lose interest in the interaction, and when they ended the session.

This indicator is important as it can give you direction in where to change things. For example, if the client went through the whole session and at the final step of checking out, they merely ended the session, and didn’t go through with the payment process. This may indicate that they are not feeling safe using the payment system that you use.

When you start monitoring your KPI, you need to focus on these segments of your organization:

  • Setup clear KPI objectives
  • Change the KPI objectives if needed (based on the data received)
  • Move in the same direction, keep everyone on the same page
  • Setup KPI that will be actionable

Final Thoughts 

Depending on your organization type, you can set up a different set of metrics that will measure the key segments of the product or services you provide.

One thing is for sure, you shouldn’t depend on the chatbot to work flawlessly; this is why you need to monitor and update the chatbot. Updating the chatbot will boost the efficiency of this technology and will help your business to grow.

Try out this technology and build a chatbot for your company, as providing your customers with the ability to reach you 24/7 is key.

Use the platform provided, here at ChattyPeople, and the starter plan we have for you. Start building your chatbot for free.

Register today; ChattyPeople is here to help.

 

Posted by SLobodan S.

Top 5 Chatbot Directories You Need To Use

 

One difference between Apps and chatbots is that Apps have App stores for every platform and bots are not that easily discoverable, at this time.

Why are Directories Important?

The most important thing for a successful chatbot or App is for it to be used by people. You made your chatbot, and now you need to put it out there for people to find it.

It’s harder for chatbots then the Apps, but I believe there will be a directory for the operating system we use shortly. In the same way, there is Play Store for Android and iPhone’s App Store, as well.

Operating Systems for Bots

Chatbots, in the same way as the Apps, are programs that work inside the bigger program. For Apps, it is the mobile OS, but for chatbot space, it’s found inside the messaging App.

This is made because developers are trying to use the bots without installation and memory consumption. This is the current direction for the chatbots and the possibility to stay in this path is more than reasonable.

Facebook

A smart thing to do is use the Messaging App that has the biggest number of users. In this way, you will have bigger chances to reach a broad audience using Facebook user’s base.

Facebook still has a directory where you can see the business and connect with them through the Discover Tab that they made to find chatbots easier.

Microsoft Bot Directory

Microsoft made a directory where you can submit your bot. Unfortunately, they don’t receive any more submissions. They made it possible to connect the bot to their Bing channel where people can find and use your chatbot.

Slack

The Slack platform has their own directory where you can search for useful bots that work great and are making your day to day tasks much easier to finish.

If you have a chatbot, you can integrate it inside Slack and if you are generous enough, let other people use it.

Telegram

This Messaging App welcomed the use of bots, too. They have a directory where you can search and discover bots made for this App. In some way, there is a battle where we will see the popular Messaging Apps competing in.

Botlist.co

Botlist is the best chatbot directory there is. They made the directory easy to search by categories and platforms where chatbots have been deployed.

It is an actual directory where you can search for all of the bots there are out there, as they have fulfilled the purpose and made chatbot discovery much easier.

Final Thoughts with ChattyPeople

As I said earlier, the way that we find bots is more difficult than finding Apps. But that is just for now; with new technology, there will be a new way how we will gather all bots under one roof.

It’s your turn to build a chatbot, and we are here to help. Use the platform that we have and build your chatbot without coding and with an easy drag and drop interface.

Register for free, and we will make Facebook integration instantaneous so you can use the biggest messaging platform to reach a bigger audience for your business.

We made it simple; ChattyPeople is the way to start.

Posted by Slobodan S.