5 Examples Of How AI Is Changing The Way We Live

Artificial Intelligence is the Holy Grail that we all are searching for. To create something that can think on its own will have the most significant impact in today’s world.

Here are five examples of how AI is changing the way we live:

1). Virtual Assistance

Having a Virtual Assistant on your phone and using it for free is changing how we organize our lives. With voice-activated features, this intelligent machine can synchronize our calendars, provide reminders and give updates on upcoming events.

2). Shopping

You probably have noticed that when you search for something on the internet, those products are following you wherever you go. If you are on Facebook, there will be similar products offered by multiple sites, or if you’re playing a game on your phone, there will be an ad in the corner about that product.

This is all because of the AI that search engines are using, and they are tacking our movement within the net. This can be very helpful, because they will present you with different options to consider, and on the other hand, they can be annoying when you buy a product, and they still pop up offers for that product.

3). Pattern Recognition

Pattern recognition is used more and more to satisfy the needs that we have. For example, Netflix is providing you suggestions on movies and TV series that you may like as a result of your behavior using Netflix services. Youtube uses the same AI pattern recognition and provides you with titles of videos that may be interesting to you.

4). Navigation

Navigation and maps that we use are in synchronization with AI and give us constant updates on the route we are using about delays in traffic and also provide us with the best route possible.

There are still more improvements on this technology because some of the data supplied to us is gathered from people. For example, using the Waze App, you can send real-time feedback of an accident on the road that will be sent to all the users that are driving towards that direction.

5). Driving

Self-driving cars are something that we will experience soon. Tesla promises that they will deliver this and that they will make their long-distance automated trips by the end of this year.

The technology is already here; safety is what needs to be improved upon. This type of AI inside of a car is helpful enough with the self-parking mode that some of the brands have implemented into their models.

Final Thoughts with ChattyPeople

AI will have a massive impact in the world we are living in; they already have impacted us in so many ways without realizing it.

The use of AI in robotics and self-driving vehicles will reveal the future that we all see on the Hollywood screens.

Chatbots are part of this evolution, as they are AI-powered and are proven to be helpful in the business world. Today, everyone can build a chatbot with no need of coding, as you can just use our platform, here at ChattyPeople, and you will have your chatbot up and running in no time. It’s simple and easy, as it’s what we do.

Register today and start building your chatbot for free. ChattyPeople is here to help.

Posted by Slobodan S.

How To Make The Most Of Your Chatbot In 5 Easy Steps

 

 

 

When building something, we want to make the most of it, and with chatbots, that is easily achievable. All you need is to create a strategic plan of what your chatbot needs to do so it can influence your company in a better way.

It all depends on what type of business you are in, but there are several steps everyone can implement when building their chatbot that will offer the most benefits for them.

To help, here are five steps that you can take into consideration:

Step One

♦ Build It to Be Free and to Self-Engage

Don’t wait for users to call out for the chatbot that you have created. Instead, strike a line and encourage users to interact with it.

Facebook has an enormous user base, and it will be a shame not to try and gain from it. Build the chatbot to adopt and mingle with all kinds of characters, and make it the conversationalist that everyone will love.

Step Two

♦ Make It Collect Data and Learn From the Data

Gather all the data that you can from your customers, and use it to improve your business. Having a tool that can do surveys and get first-hand opinions will be something you what to achieve.

With analyzing the data, you can get a better insight of what your customers need and adjust accordingly. Then, sell what they need or provide services that customers are in need of.

Step Three

♦ Build It to Do Your Own Marketing

Marketing is necessary for building your brand and growing your customer base. Paying marketers can be tricky and expensive. Take advantage and save some money, and build your chatbot to execute your marketing campaign. This feature is one of the biggest advantages that one company can have.

Step Four

♦ Update More Often

Track the integration world, and continuously update and improve your chatbot with new integrations. Integrations for chatbots are of the most important because it helps merge other technologies inside the chatbot.

In this way, chatbots will become the only channel that will be used and will channel the process of all programs, as it will be a tool of all tools.

Step Five

♦ Keep Your Word

Don’t disappoint the user and promise what you cannot deliver. Go step by step don’t try to jump into something that you cannot fulfill, as it may quickly show a side effect that you don’t what to experience.

Today, people don’t give a second chance because the competition is big. Make the most of it and deliver what you promise.

ChattyPeople’s Final Thoughts

Breaking new boundaries and tagging along with new technologies is essential. You don’t want to be outrun by your competition, and providing your customers with something new will help them interact more easily and will help your company to grow.

Deliver what you can, and use our platform to deliver a great conversationalist to your customers.

Building an enterprise chatbot has never been easier. There is no need for coding as our platform will do that for you by just using the starter plan that we have for free.

Register today; ChattyPeople is here to help.

Posted by Slobodan S.

Why AI Will Be A Big Boom For Capitalism

Artificial Intelligence will be a big boom for capitalism. The creation of something smarter than us will increase companies’ efficiency and will change the way companies do business.

This technology will change the way we live and work, as there will be some ups and downs, but it is our future.

♦ The future

We can all imagine that AI will be on the side of the huge enterprise machinery that is the core of capitalism itself in today’s world.

The benefits for companies will be enormous with the advancements made in this technology. The profits will go up, and they will save tons of money by lowering the expenses that they have today.

Here are some examples on how AI will lower companies’ expenses by substituting people:

  • No need for renting extra space
  • No need for office materials
  • No need for heating and cooling, etc…

Some of the banks like Wells Fargo are planning to shut down 400 branches all over the States by the end of 2018. Their goal is to save about $2 billion a year. This is all made possible because of the improvement in online banking, and this is just a start.

♦ Unemployment

Unemployment will increase dramatically, like never before. The unemployment rate number is the biggest now than ever before in human history, and with AI, this will increase even more.

Numerous sectors already are trying to layoff employees and adjust their business on internet-based operations and AI technology implementation.

The first targeted industries that are affected by this technology today are:

  • Retail
  • Banking
  • Travel
  • Customers Service

♦ The Internet

In fact, the internet helped us to create and sell something from thin air. The creation of an industry for developing apps for computers and Smartphones was made possible, and so was a new employment opportunity.

Developing was not the only new employment opportunity that was created by the internet. All kinds of working from home jobs were created that helped boost the economy. With Artificial Intelligence, this can change if we allow capitalism to take charge of this advancement in technology, as there may be another economic collapse.

♦ Be prepared

Don’t be scared just be prepared. All we need to do is to start learning and get involved with this AI technology so we can procreate our earning in case there are layoffs.

Learning to use this technology to be self-employed is a measure that we will need to implement. We must find the time to educate ourselves so we can change things for the better. Leaving our fate in the hands of capitalist machinery will not be a good idea.

Final Thoughts with ChattyPeople

Start building a chatbot which is powered by AI and NLP, and experiment with this technology. All you need to do is to come up with a way on how to put these little intelligent machines to work for you and to make a profit.

Use our platform, here at ChattyPeople, and build a chatbot today. There is no need for coding, and the platform is user-friendly and easy to navigate.

We have a free starter plan where you can start building your chatbot for free. Register today; ChattyPeople is here to help.

Posted by Maya S.

Are Chatbots And Millennials New Best Friends?

Millennials are born with technological advancements and are seeking to implement more technology in their lives, as it’s natural to them.

This is why chatbots may become the most used technology in the near future.

How Have Millennials Used Chatbots so Far?

Everyday use of smartphones and tablet devices are making Millennials addicted to chatbots. The purpose is to simplify things and to get information fast, and that is why the chatbot expansion is happening.

The most popular chatbots and pioneers in this field are the AI programs created by our favorite brands. This is how brands and their users are connected:

  • Siri from the Apple interface – 34%
  • Hello Google, Google`s Assistant – 19%
  • Alexa from Amazon – 6%
  • Cortana from Microsoft – 4%

Millennials rely on this technology, and they trust it in so many ways. We all use Google Maps or iPhone’s Navigation and count on their direction without question.

This is one example of how Millennials are creating a friendly connection with chatbot technology.

It is, for sure, that in the upcoming years, Millennials and chatbot relationships will escalate as a friendship like nothing seen before.

Chatbots are Jumping into the Real World

Chatbots and their use will transform from a computer-used program to a device that will provide this technology outside of the digital world.

There are so many robot devices that will appear on the market in the next few years that will change our interaction with technology. Our kids will play with toys that will interact through voice with them, and we will all have a family robot that will change our home.

All of this and more devices will come soon into our lives, and it will be the actual beginning of the chatbot era. For this innovative use of chatbot technology, we must thank Amazon, and their Echo devices, as Amazon was the pioneer in this field and they were the first to break the boundaries with Alexa.

Alexa was meant to be a shopping assistant that will ease and better our shopping experience within Amazon. However, this is just the beginning, as soon there will be more devices created with AI that will deliver much more.

E-commerce is a Top Industry that Provides Chatbots

Companies are trying to target Millennials using new channels of communications and chatbots are proving to be more efficient than ever before.

Millennia’s have a significant role in e-Commerce business; there are roughly 80 million Millennials in the US today. This number is proving enough that Millennials are the generation that is in control of today’s market.

In fact, they spend approximately 600 billion of dollars each year, and this number will increase up to 1.4 trillion of dollars by 2020.

Final Thoughts with ChattyPeople

Chatbots have the tendency to be useful, and for the time being, they may not be Millennials’ best friends, but they are the friends that they can rely on.

In the near future, their role in Millennials’ lives will grow, and maybe they will become the best friend that everyone wants.

Use our platform, here at ChattyPeople, which we provide for free, and build a chatbot for your business. With the starter plan, it is free to get started, and with our platform, it easy to create your own chatbot.

Register for free today; ChattyPeople is here to help.

Posted by Slobodan S.

Optimizing Your Chatbot User Experience

Chatbots have been here with us for some time, and some companies still encounter user experience problems. Wanting to jump into this technology and not taking the necessary precautions can put you a step back.

This is why you need to optimize the user experience and always improve on it. Here are some suggestions that can give you a better direction on how to proceed when building your chatbot:

Optimization

Use the right platform when making your chatbot. Give your perfect idea and effort in creating the chatbot with more user optimization; don’t allow providing an experience for just 20 people to expand the ability to your bot to interact with thousands at the same time.

Visualize

Provide visualization to users, and use pictures as a way of providing a better and more colorful experience. Seeing is not the same as described, so show the customers what you offer, as it will increase the interaction.

Update

Like every technology, an update is something we encounter every day. It is up to you, as you will you provide 2.0 for your chatbot to your customers.

My point is that this technology is relatively new in use, and new integrations are still coming. Updates will make the chatbot more useful and smarter, so keep track of the advancements made and don’t be stuck with version 1.0.

Conversation

Conversation is one of the most important things for a chatbot. It’s the primary purpose of its creation. Mimicking human-like discussions is why it’s essential.

The chatbot that you will create will be your protégé. And, as people need to learn and expand their vocabulary, so does the chatbot. Improve the communication skills by providing new expressions from time to time.

Use these tips so you can better the conversation:

  • Variables

Give the chatbot the ability to rephrase the questions and the answers; meaning give him multiple options to choose from with the same outcome.

  • Responses

Test the chatbot on multiple devices so you can be sure that it will respond instantly. Don’t make it too much human and let the customers receive automated responses after a few hours.

  • Data

Use the data that the chatbot is gathering to provide them with offers that will interest the customers. Target their needs, and your chatbot will be a perfect conversationalist for everyone.

  • Tone of Voice

You need to know the audience you are targeting, so make the chatbot to fit in with this audience group and talk the way they speak.

Sessions

Draw the users that interact with your chatbot in the next session of interaction. Give them targeted promotions that will engage the chatbot and don’t wait for them to message the chatbot.

With this, you will make it a habit of using the chatbot more often. Doing this, you need to provide them with a reason to engage, and here are some tips on how to achieve that:

  • Bundle Deals
  • Coupons
  • Thank You Messages – When they receive the product

Final Thoughts

Chatbots came into our digital lives, and they are here to stay. This technology won’t fade out. Now is the right time for having a chatbot and we are here to help.

Use the platform that we are providing and build one for your customers, as it will have a more significant impact on your business and will provide the future channel of interactions with your customers.

Register today for free.

Posted by Slobodan S.

Top 5 Chatbot Functions You Need To Have

Chatbots, even in the early stage of development, are proven to be helpful for organizations. However, building a chatbot and deciding to do this can be overwhelming.

Using new technology can be a little confusing, as well, and you may not know what the chatbot needs to do. This is why we have put together a list of five functions that all chatbots should have.

Top 5 Chatbot Functions

1). Collect Data

Don’t lose the data on your chatbot’s interactions, as it can be helpful for your organization. Build the chatbot to be curious and provide small surveys, as this will help you to get inside your customers’ heads, and give the chatbot proper direction and focus on things that people think are important.

2). Subscribe

Giving your customers the option to subscribe can benefit you in several ways. Clients that love your brand want to know when something new is going on and can be informed about it. Also, having subscribed customers will help you efficiently execute a marketing campaign which will be free without involving marketers.

3). Variables

Give the chatbot the function to act smart. Providing the data and expanding the chatbot’s knowledge base will make it easier to understand. With the ability to present different outcomes and use different words to provide an answer, it will make your chatbot a conversationalist that can deal with everyone.

4). Connect to a Live Agent

Offering a chatbot to your customers will provide a 24/7 channel of service. It will look more professional if the chatbot provides your customers with a way to speak to a human agent if the issue cannot be resolved. With this, your company can offer a better customer experience.

5). Target and Engage

Execute the marketing campaign, and let the chatbot target the customers that will benefit from this campaign. Let the chatbot engage and represent what you have to offer.

Building the chatbot with these features will help your company become more efficient, will increase revenue, and better your customer service.

These are only some of the benefits of including this technology in your business strategy. One thing is sure, however, as it will save time for your employees and customers alike.

Final Thoughts with ChattyPeople

Make your chatbot to be as informative as it can be. It’s up to you to provide it with the necessary information and to build the knowledge base that will help your customers the most. Use the feedback from your customers and continuously improve their experience with your chatbot.

Building the right chatbot for your company needs the right tool in the first place. Use the platform that we offer, here at ChattyPeople, and you can build a conversational chatbot in a couple of hours.

It has never been easier to build a chatbot, as our platform will do all the coding that is needed, and your job is to make it communicate in the way that will represent your company the way it should be.

Register for free today, and use our starter plan, as you can start building it for free. ChattyPeople is always here to help.

Posted by Slobodan S.

4 Unique Steps To How A Chatbot Can Help You Find An Apartment

 

Finding an apartment can be frustrating; searching the internet, jumping from one site to another, seeking the right apartment that will satisfy your needs.

Let’s think about what is essential when searching for an apartment:

  • Location
  • Amenities
  • Approximate distance to transportation or closeness to your work

Everyone has a general idea where the location of the apartment needs to be. Here is how you can build a chatbot that will help you with the search in a couple of simple steps:

Step one

Forward the feeds from more classified websites like Craigslist into your chatbot. With this option, you will keep track of updates and new postings that are made on these sites. Add as many websites as you can.

Step Two

Use filters in the websites to narrow down the search, and make filters that will help with your decision in choosing the right apartment.

Use filters like:

  • Has images
  • New postings
  • Location, location, location
  • Price range

Step Three

Filter the results inside the chatbot filtered by area. With this, you can lower down the search and look through the desired area that will satisfy your needs.

Add more filters inside the chatbot, such as:

  • Closest to transit
  •  Nearby shopping
  • Amenities in the building
  • Availability

Step Four

Use Slack to communicate with each other creating a channel where you can discuss the findings with your friends or the person that you will share the apartment with. With this, you can narrow the search even more that will satisfy the needs for both of you.

This is one way to narrow the search and save time. Instead of sitting down and searching and saving the potential listings, you will have the data inside the chatbot. You will have all new listings in the chatbot, and you continuously sitting in front the computer and searching for new listings will not be the case.

Final Thoughts with ChattyPeople

Chatbot technology and the use of it are relatively new. This is giving you an opportunity to create something new that will help make your life much easier. Chatbot building can be tricky if you decide to build one from scratch, and this is why you need to consider using the platform that we are providing.

With the platform that we have, here at ChattyPeople, there is no need for any coding on your side. The platform is built to generate the code for you, and all you need to do is to drag and drop and build the knowledge base of the chatbot. Integration with Facebook and Slack is just a click of a button away.

Take advantage of our starter plan that we offer and start building your chatbot for free.

Register today; ChattyPeople is here to help.

Top 10 Best Practices To Make Your Chatbot Usable

Making a chatbot is easy to do, but making it usable is a different story.

Here are 10 best practices that you can use to build your chatbot and make it more usable:

1). Make It Understand Us

Creating a good conversationalist is a big task, as it needs a significant amount of effort. This is readily achievable if you give the necessary information to the chatbot’s database. Make as much as you can, different questions and responses to them. With this, you will provide the chatbot a bigger chance to understand the question, For example, make it respond in the same meaning with different types of phrases, such as:

  • How are you doing?
  • How have you been?
  • How’s everything?
  • How’s it going?
  • How are things going?
  • What’s going on?
  • What’s new?
  • What’s up?
  • Whassup?
  • What are you up to?

This is the same question, but phrased differently, and don’t forget to let the chatbot know peoples’ slang, too.

2.) Variables in the Response

As the questions may differ, you would want to make the consumer understand the chatbot, too. Not every person will understand your explanation that you put in the chatbot to respond with, so you have to use different perspectives and rephrase the answer if the first one is not understandable enough for the customer. This will make your chatbot act smarter because it will provide random responses which will be different for the users.

3). Options to Consider

Give the customer multiple options to choose from. In this way, you will make them feel that they are in control.

4). Human Involvement

Chatbots are smart, but they are still not a genius. Give your customers a chance to be redirected to a real human agent to help them resolve their issue when necessary.

5). Use the Feedback

Use the feedback from the customers to better the chatbot. Frequently update the knowledge base.

6) Analytics

Connect the chatbot with the analytics software to monitor the behavior and the user experience.  You can track a lot of important segments and improve the user experience with this tool.

You can track:

  • Retention rates
  • Sessions
  • Return customers
  • See if someone has blocked the chatbot
  • Find questions that did not end well
  • Plus, much more

7). Involve Others

Use more people in the process. Involving more people and approaching from a different point of view will give you the necessary insights on how to proceed. Acknowledge and choose advice given from the majority.

8). Slack – Use Your Team

Use the Slack platform and integrate the chatbot for your team. You will provide the team with a tool that they can shape and adjust to help them with the day to day tasks. And it’s an excellent way to see the behavior, first hand.

9). Test Before Deploying

Use more devices and operating systems to see if everything is working the way it needs to work. Adjust if required, as it is the last step, so don’t lose your grip and take the time that you need.

10). Personality

Give enough personality to the chatbot to mimic a human-like conversation, but remember people want to interact with Artificial Intelligence, so a bad joke can be funny coming from the chatbot.

Final Thoughts

You should start today and don’t postpone the decision that needs to be made. Sooner or later, you will need to make a chatbot for your brand.

It’s better to act sooner than later. Use these practices to improve and update the chatbot, and provide a better experience for your customers.

Use the platform that we are providing; don’t be shy, no coding is needed. We made it simple for everyone to build their chatbot.

Register today for free and start building your chatbot; it’s free with our starter plan. ChattyPeople is here to help; it’s what we do.

Posted by Slobodan S.

10 Slack Bot Development Tips That You Need To Know

What is the ultimate tool that we can use in the office? Your chatbot integration inside slack will become this tool.

The important thing is how you can make the Slack bot to be as useful for your team as possible.

Here is a list of 10 tips that you can use when you decided to build a chatbot for your team:

1. Organize

A perfect working environment is when you organize it in the way that will improve working performance. Make the Slack bot to be the organized tool everyone needs.

2. Monitor the Channels

Give the Slack bot the ability to monitor all the channels in the Slack platform. With this, you will know if there is a problem inside the team or if someone is struggling with a task. Use it to jump in when necessary.

3. Allow Your Team to Improve It

Don’t make the decision yourself on what the Slack bot needs to do. Involve the people around you, because you are building it for everyone to use it. You will be amazed at how, together, you can create the bot that your team needs.

4. Track Performance

Give the chatbot the means to ask a question to your team about the process of the task they are working on. The chatbot can provide you constant information that will offer you the ability to be up-to-date on everything that is going on in your office.

5. Stream Your Customers’ Feedback

Channel the feedback and concerns of your customers’ inside of Slack. In this way, you will provide quicker responses and can improve the customer experience.

6. Respond to Customer Inquiries

Don’t let the customers wait on an email that they need to receive. Forward the company e-mail inside Slack and make it as a new channel. In this way, you will resolve the issue much quicker.

7. Match People

When I say match, I don’t mean for the chatbot to match someone on your team for a date. What I mean is to put the skills that every person you have in your company together so the chatbot can match and suggest to you the right person for a task that needs to be done. Give the chatbot an opportunity to know your employees a little better by having the information about their skills and experience for every one of your team members.

8. Build a Powerful Archive

Let the chatbot record everything, store files and back them up so they won’t be lost. Build an archive that everyone can use and will be in the reach of their hands.

9. Survey

You have a decision you need to make. Therefore, get some insight and opinions from your team members, as it will help you to decide with a survey.

10. Calendar

Sync everyone’s calendar to make it easier to know who is on vacation and when someone takes days off. It will be much easier to set up a meeting when having the information about the team’s availability.

Final Thoughts

Having a Slack bot for your team will improve your team performance and will give them the extra time to concentrate on more important tasks.

Now is the time to try this chatbot technology, so start building it today.

All you need to do is to register for free and start using our platform. We have made the platform easy to use with no coding required.

Start building it for free; ChattyPeople is here to help.

Posted by Slobodan S.

How To Make Your Chatbot More Discoverable In 5 Easy Steps

 

When building your chatbot, you need to know how to put it out in the digital world. There are some steps that Facebook took to accomplish this, and there are some steps that you need to do, as well.

Keep in mind that just building it is not good enough. You need to give the customers the experience that they deserve.

Providing a new way of communication to the customers with your business and making it right will give you returning customers, which everyone seeks.

How Can People Discover Your Chatbot?

Here are five ways to start and expose the chatbot to the world:

1. Share

Share the chatbot with your subscribers, and challenge them to interact with it and share it for you.

2. Discovery Tab

Use the Discovery Tab from Facebook. The Discovery Tab is like the Yellow Pages for bots, as you can search chatbots by industries and businesses. This is one way to put the word out.

3. CTA Button

And, use the Call to Action button, or the “CTA” Button that Facebook allows developers to use as a way for calling users to start the Messaging App from your Facebook page.

4. Choose the Right Name

Naming your chatbot has a significantly important role in the way of discovering it. Avoid using names that are hard to spell and are similar to others. Make your chatbot’s name simple and easy to remember.

5. Advertise

Use conventional ways of marketing, such as putting an ad in the newspaper or magazine, passing out flyers, etc.

Make this fun and intriguing by making a Facebook code that someone can scan with their Smartphone, as this will redirect the user to the Facebook Messenger App and will start the conversation with your chatbot.

How to Prepare Your Bot in the Right Way

To be discovered is the one thing you need to do, but to make users want to interact with your bot is something you need to put your full attention to.

You need to take some steps to spice the interaction, such as:

A Welcoming Message: Make an appropriate welcoming message that will intrigue the user so they will want to respond back.

Use the Knowledge of Facebook: Address them by their name, as you will add a little more of a personal touch to the conversation by doing this.

Be Smart: Give your customers a way to speak with a live person, when necessary.

Use Feedback: Improve the wrongs and make your chatbot more useful.

What to do Before You Launch the Chatbot

If you think your chatbot is ready to be launched, don’t make a mistake and not test it one more time.

Testing the chatbot for one last time will ensure you that you won’t have any misfires, and you won’t blow the first contact with potential customers.

Final Thoughts

Having a chatbot and not taking proper precautions before launching it, may give you bad feedback with your customers’ experiences.

Use these methods that we have provided here, and you can take advantage of this technology by providing a rich, interacting experience to your customers.

Register for free today and start building your chatbot. The platform that we provide you is easy to use, and no coding is required.

And the best thing is, that it’s free to start. ChattyPeople is here to help.

Posted by Slobodan S.