Master The Art Of Chatbot Marketing ─ Use These 6 Tips!

 

Marketing is one of the oldest strategies for a company or individual to sell their products.

The term “marketing” was labeled back in 1961, and since then, it’s improving every day.

Here are 6 tips that will help you master the art of marketing and use it with your enterprise chatbot:

1. Finding the Right Customers

Before expanding your product portfolio, you don’t want to force people to buy what you have and bombard everyone with your offers.

Be careful ─ you don’t want your chatbot to gain the name “Annoying.”

Instead, you need to build your chatbot to target consumers who are interested in the products you sell, and, in this way, you will increase your revenue and be able to expand the product base of your company.

Along with this process, you will gain loyal consumers who will promote your new products to their family and friends who might need that particular product that you are offering.

Spreading the word for free via your customers is the best achievement that every company wants to accomplish.

2. The Company Behind the Chatbot

Build your chatbot with the same mind frame as for when you were creating your logo.

Your chatbot will be your second company logo, and you want to present your brand the way that your logo does, and to be remembered.

3. Loyalty Rewards

Give back something to your existing customers, build a loyalty program or bundle deals made just for them, and push this offer through your chatbot.

Be careful with discounts, as you still need to make a profit. That is why bundle deals work better. This is how big companies do discounts.

And, if you make it personal by saying “We have an offer that may satisfy your needs, would you like to see it?” ─ you will intrigue the customer, and she will remember you.

4. Email

Build your chatbot with a “Subscribe Button,” and you can create a marketing campaign with an already collected audience.

People love email promotions, so pay close attention when building your template as it needs to be straightforward and efficient.

A small tip to remember is that when creating the email promotion, don’t use too many pictures because, today, customers are using smartphones and it will help to load the email faster if fewer graphics are used.

5. Competition

Check the competition from time to time.

Be prepared to make a new marketing campaign that will be competitive with other companies that sell what you want to sell, especially for the holidays.

Offer something unique to your customers.

And don’t forget about Black Friday! This day be sure to give something extra, even if you don’t make a lot of profit, as it will put you in a higher rank among customers.

And. . . Remember the bundle deals.

6. Act Fast

Adopt new channels and technology that can help you with your company marketing.

Now is the time to embrace this new technology that we call a chatbot.

Sooner or later, every company will have a chatbot.

Chatbots have various uses, so be smart and act quickly. This is especially useful for young businesses and startups.

Final Thoughts

If you are wondering where to start building a chatbot, you are at the right place.

ChattyPeople is here to help every step of the way!

Register for free and use our platform to build your chatbot today.

 

Posted by Slobodan S.

How To Make A Slack Bot For Free In 5 Minutes

I know that you are probably reading everywhere about chatbots and what they can do for you. And, maybe, you are still uncertain about how to proceed with chatbot creation.

You may read about how easy it is, and no developer skills are needed, and the funniest thing is  ─ no coding is required.

Well, yes, all of it this is true, and, also yes, it’s true that no coding is needed.

To help, here is how you can quickly build your very own chatbot using our platform, ChattyPeople, in three easy steps:

STEP 1

How Can You Sign Up for ChattyPeople?

• Go to the login page and click the “Login With Facebook” button. A new screen will show up, then select the “Login” button.
• Fill in the Facebook information for login: username and password. If you don’t have a Facebook account, you can press the “Create New Account” button.

Basically, for creating a new bot, you will need a Facebook page. If you already have a Facebook page, it will be displayed, and you can choose which account you want to use if you have more than one. If you don’t have a Facebook page, you need to create one.

STEP 2

Congratulations, you have created your bot!

You will see a new screen with your bot, and you need to select it. I know, it seems too easy to be true. Well, in fact, it’s true, and your chatbot is created. Now, all the coding needed is generated in the ChattyPeople platform, and all you need to do is to follow step 3.

STEP 3

You created the bot, now let’s teach him something to do. New options will appear, and you need to build a conversational flow and give him the ability to chat.

How Do I Create a Conversation Flow?

• Press the “Build” button and select “Conversation Flow.”
• Insert the name of the Conversation Flow and press the “Save” button. For Example: Contact Information, Customer Support Flow, etc.
• On the next screen, add a conversation item to the flow. It`s easy with drag and drop in the work area.
• Fill in the fields, enter the text button, and click “Next.” If you want to add more buttons, press the “Add” link.
• You will see a screen with a preview of the buttons, and now, press “Save.”

Here are few more options that you can use:
• You can also insert an image with buttons in the conversation flow.
• You can add an option to connect the flow components.
• You can integrate the flow, with the Natural Language Processor.

What is the Result?

The bot is now ready; you can try it, and check out how good it is.

When logged in, if you require help, select the help feature from the menu that will provide you with the User Guide. Additionally, feel free to contact support.

You already have made your chatbot, and also have integrated it with Facebook, and now, all you have to do is to connect it to Slack and integrate from inside the Slack platform.

Teach the Chatbot

It’s up to you to make your bot learn, so work on it and improve it as much as you can, and I assure you, you will have a great bot to present to the world.

Final Thoughts

The use of chatbots is expanding, and their abilities are improving day by day.

It has never been easier to create a chatbot as it is today. . .

Simply use the ChattyPeople platform and start building your chatbot for free.

When you create your first chatbot, you will feel like a pro.

Posted by Slobodan S.

10 Chatbot Development Software Tools You Should Try

Chatbots are impressive machines and are becoming celebrities across the internet.

─ And, they are here to stay.

What direction should you go?

Chatbots are the direction every company needs to be taking.

Chatbots have gone from a simple code to a multi-use tool that every company can benefit from. They are spreading fast, from 30,000 chatbots at the end of last year, to this year, where the number is growing to more than 100,000 thousand.

You might have been doing your research, but still are not sure of how to go forward with creating your first chatbot.

To help, here are 10 development tools that you need to be aware of.

1. Conversation and Artificial Intelligence

Conversations are vital to making sales. With the improvement of programming and implementing Artificial Intelligence, chatbots have become excellent conversationalists.

It’s on you to decide what kind of conversationalist your bot will become from different types of conversion strategies that exist, which you can implement.

2. Machine Learning

Machine learning capability will make for a powerful bot, as it will improve the skills in any given work, can be a Virtual Assistant, and is perfect for customer support, marketing and so on.

In fact, these options make chatbots a game changer in the digital world.

3. Visual Recognition

Visual recognition can be an interesting tool to implement into the building process of your chatbot. It can give an ability to your bot to recognize faces, food, colors, etc. And, you can provide your own collection of images to train the chatbot.

4. Natural Language Understanding

With this tool, you will help the chatbot to analyze text and keywords, come to logical conclusions, and find the meaning so it can reply better and give human-like responses.

5. Knowledge Base

Give the chatbot as big as a knowledge base as possible, and try to improve it and expand it from time to time. Additionally, combined with machine learning, it will expand on its own.

6. Speech to Text

With the ability and the tool used to recognize speech, it will open a new way of interacting with customers through voice.

7. Text to Speech

Using this tool, you can give voice to the chatbot. Instead of it replying with text, it will read to your customer its line. With this option, you will provide better a customer experience.

8. Empathy

You can provide your chatbot with personality and the correct attitude on how your company wants to represent itself through the chatbot. It can be strictly professional or be full of emotion.

9. Language Translator

This one is fun and useful for reaching customers globally.

10. Tone Analyzer

If you use this option, the chatbot will be able to determine the tone of the customer and find out if the customer is satisfied or not. Additionally, it can provide different options to resolve the problem, even connecting it to a live customer support agent.

Final Thoughts

No matter what the reason is for creating a chatbot, using it for business, just to express yourself, or maybe even wanting to impact the world, we have the solution for you.

Here at ChattyPeople, we want to help guys and gals like you to create their unique chatbot. Register for free today, and start building a chatty chatbot.

Final tip:
Imagine the impossible, and it may become real.

Posted by Slobodan S.

10 Custom Chatbot Development Tips For The Perfect Chatbot

Grab a piece of paper and start a sketch of what your chatbot needs to do and what features it will provide to your customers.

To help, here are 10 tips that will help you build your perfect chatbot:

1. Have Your Bot Offer Products

Offer products that people want to buy, not just what you want to sell.

With chatbot platforms and interaction with users, you can gather information that gives you an idea of what the better product to sell is and what people think is more in-trend.

2. Streamline Payments

You need to offer the option to people to buy from trusted payment methods. You need to integrate with Stripe and PayPal to gain confidence from potential customers.

You need to integrate with Stripe and PayPal to gain confidence from potential customers.

3. Update Your Chatbot

Keep track of the behavior of your chatbot so you can add more quality service for your customers.

4. Focus on Marketing

Build your chatbot with the ability to offer subscriptions to your upcoming marketing campaigns and use it to find you more quality leads for sales.

5. Learning More Equals Earning More

Implement AI Machine Learning capabilities to your bot which will give you an advantage over your competitors.

Plus, you will be able to provide a bot that gets smarter every day and will become able to do more for your customers.

6. Check Your Competition

You should not be afraid of your competitors and should keep track of their progress to learn more and update some of the things that your bot is doing along with implementing new tasks into your business model to make more profit.

7. Be Creative

Think outside of the box to make your chatbot as unique as possible so you can be more recognized and build a stronger brand.

8. Provide Great Service

So many companies which find success start to forget about their customers.

Providing excellent customer service is the most important task of your company, and believe me, if you don’t pay attention to your customers’ needs, it will take you out of the game very quickly.

Therefore, build your bot with NLP features that will make it more human-like and will provide top customer service.

 9. Integration

Build your chatbot and integrate it with Facebook.

This is one of the best and most positive outcomes for any company, as you will get the ability to reach more than a billion users via Facebook and turn it all into more profit.

10.  Personality

Make your bot more cheerful and create a unique personality for your bot that will provide a great experience and be more attractive to your users.

Final Thoughts From ChattyPeople

Start experimenting with bot technology and take advantage of the opportunity that we, here at ChattyPeople, can give you.

Building your bot is free to start, no coding or programming required.

Get started today at Chattypeople.com.

Posted by Slobodan S.

How Chatbots Can Make You Happy

                       

In the last couple of years, companies increasingly started to implement bots into their platforms, which helped to simplify things for us and save us time.

It becomes natural for us to use bots even if we are aware that we are using one.

For example,

Do you remember what you did 10 – 15 years ago? Simple things that we are doing now that were so much more complicated and time-consuming at that time?

I remember when I needed to go somewhere where I haven’t been before and I was using MapQuest and would print out directions so I could get there quicker instead of wondering around.

Now, with Google Maps, I can go anywhere I want, and the bot will give me step by step directions, right from my phone.

Doesn’t this make you happy? However, we are so used to the new technology we are using now that we forget how it was before.

And don’t forget how frustrating it is when we are stuck in traffic and lose so much time ─ but now with Google, it can re-route us so we can skip the accidents to save us time.

             How Chatbots Can Make You Happy

We are regularly using this technology, and we are, in fact, happier because we don’t have to get up to play music as Alexa can do that for us.

Or, we don’t have to do constant searches of what movie we want to watch as Netflix will help us with a suggestion from our previous movies that we watched.

Happiness

But what in fact is Happiness?

Philosophically, it’s translated from the Greek word “eudaimonia” and refers to “the good life, ” and we have to be honest that the quality of life is better with the inventions and use of new technologies and should become even become better over time.

With this being said, if we have a better life, we will, in fact, be happier but what if we talked about “Happy” as an emotion in which the philosophy is defined as an emotion?

Can bots make us feel joy? Can they make us laugh? I think that they are in the first stage of accomplishing this and because they are new, for example, when I bought Amazon`s Echo, I was feeling joy that she could tell me a bad joke and play my music.

Voice Activation Fun

With the Voice Activation feature and with the options companies provide the bots with, they feel more as a human-like presence in the room.

Engineers and developers don’t waste time as they are pursuing Hollywood’s movies to make them a reality.

I was especially thrilled when I found about Jibo, “The first social family robot,” because they pushed the boundaries a little more.

Then Amazon gave movement and face to their bot, and Asus gave us the Zenbo with the ability to move. It looks like soon, they will add the presence of WalL-E into our lives.

If you Google or search Wikipedia for Wall-E, you will find this information:

WALLE is a 2008 American computer-animated science fiction comedy film produced by Pixar Animation Studios for Walt Disney Pictures.

I want to correct them and scratch the  ─ SCIENCE FICTION ─  part of the sentence! 

Posted by Slobodan S.

11 Custom Chatbot Development Tips For Better Customer Service

 

 

Customer Service plays big role in every company. It`s the first contact when consumers want to contact you. Unfortunately only handful companies have perfect customer service that can help you.

Thankfully, today we have chatbots that can help you in that field and handle multiple customers at a time, in several languages and interact with clients from Hello to purchase.

If you think to jump on chatbot hype, today we will talk about  11 custom chatbot tips for better customer service:

1. Remember Customer Service Basics

All segments of your business are connected to one customer service provider. Yes “ one provider,” no matter what field they are in.

Your company is there to serve the customer, and it’s up to you to provide a 5-star experience.

I would suggest your choice as a customer service provider to be one who cares about their customers because, in the end, customers are the ones that help companies to achieve greatness and they are the ones that will either come back or go somewhere else where they feel more appreciated.

2. Have 24/7 Customer Support

This one is one of the biggest and main features of the chatbot and with the creation of your bot, you already have provided 24/7 support.

Your bot will be one of your best Customer Support Agents that you have.

3. Be Proactive

Ensure that your chatbot is proactive in that it lets the customers know that it is there if they need it.

Don’t overdo it, however, by always asking your customers to chat, because if the customer is aware that you have a chatbot, he will use it when needed.

4. Enable Interactions

Interaction is combined with the chatbot being proactive. Be sure to find some way of attracting the user to start an interaction with offers or last minute deals.

Use your imagination with this regard.

5. Good First Impressions are Essential

The first impression is one of the most valuable experiences your customers will face on your website.

You need to think of a great welcoming line that will give a positive feeling and portray a friendly atmosphere

6. Make Your Site Easy-to-Use

Make it efficient and easy for what your chatbot will do. Don’t overdo it with a lot of questions ─ think of your customers’ time and appreciate it.

7. Obtain Feedback

Welcome customers’ feedback as they will be your free advisers who will give you the opportunity to improve your chatbot and the business itself.

8. Mentor Your Bot 

Pair your chatbot with one of your top Customer Care Agents as a mentor that will be able to train it and get it to be more human-like.

9. Add to Your Bot’s Knowledge Base

Fill it up to the top with knowledge ─ give it all the information that you can gather.

10. Introduce Promotions on a Regular Basis

Reward your customers with true value savings, as they will be happy and will refer you to their friends and family.

11. Last Impressions Matter Too

The last impression is the very last thing that the client will remember about your website and company, so you need to have your chatbot give them a warm goodbye.

Additionally, thank them for doing business and ask them if there is anything else that your chatbot can help with.

Final Thoughts From ChattyPeople

Where to turn for a great chatbot building tool?

Where else than here at ChattyPeople, as it is in our nature to chat.

So, start building your chatbot for free and register today.

Posted by Slobodan S.

Me, Myself And AI ─ What The Future Is Bringing

We are starting to live in the future, and what we all witness in the movies is starting to happen now.

The growth of human knowledge, with the help of computers, is expanding with the speed of light.

The things that are happening now and what will occur in the next 20 years will be unbelievable.

We, as a civilization, will reach one of the fastest growing stages in our history, compared with the nature of our evolving in the way we established our societies from an agricultural society to an industrial.

And in the past couple of decades, we entered the technological stage of our existence in which we transformed into the Artificial Intelligence stage where all things happened much more faster than anything we have experienced so far.

What is Artificial Intelligence and What Have We Accomplished So Far?

The ability of a program or machine to think and learn and be able to mimic human behavior is called AI.

Software developers are in constant need to achieve intelligent machines that will, in fact, act and think like a human.

This was achieved a while back in the late 1980s, with one of the oldest games “Chess,” where computer programs accomplished to learn and beat a chess master.

IBM developed a Chess computer called Deep Blue which was programmed to make a logical decision and play the game on its own. One of the first significant successes on Deep Blue was back in 1996 where Deep Blue beat world champion Gary Kasparov in one game out of six. After this match, they upgraded the computer, and in May 1997, played with Kasparov again, and Deep Blue won six games in the match.

This was a stunning accomplishment for the AI world and was a push to developers to pursue the AI technology and put it to use in our day to day lives.

  • Holly Grall of AI development

The ancient game Go is “the oldest board game” played today.

It`s more than 2500 years old, and compared to Chess, this game possesses more possibilities than the total number of atoms in the visible universe ─ so, with this enormous potential outcome, there was no computer that could calculate every move and beat a human opponent ─ until now.

In 2010, Demis Hassabis, Shane Legg and Mustafa Suleyman founded Deep Mind Technologies Limited, a British artificial intelligence company, acquired by Google in 2014.

What they did was that they created a neural network that gives ability to the computer to learn how to play games in the way humans do with practice and learning from their mistakes.

The most extraordinary thing happened last year when a program that they created, called AlphaGo, beat Europe`s Go champion, Fan Hui, in five games.

With this kind of technology, the game is changing, and the possibilities of AI machines being smarter than humans is getting closer.

  • Self-Driving Cars

Elon Musk, the founder, and CEO of Tesla and SpaceX, promised in one of his interviews that the Tesla car will make an automated trip from L.A. to New York by the end of this year.

This is the one everyone is waiting for; a personal computer driver like in the movie, Time Cop, where Jean-Claude Van Damme enters the car and just says “home” and the car drives him to his destination.

  • Robots

Hanson Robotics made a social robot named Sofia.

The AI software that they developed is giving Sophia ability to process visual data, as she can see peoples’ faces and react accordingly, make conversion, show emotions, and with all of this, she can make interactions with people.

And the most interesting aspect is that she looks like a human girl.

Final Thoughts

These are just a couple of examples of what we have accomplished so far.

And with what the future will bring, we can only imagine what is to come, but I believe that the internet will be the brain of future AI and the technology of inventing what we see in Hollywood movies is closer than we think.

 

Posted by Slobodan S.

Custom Chatbot Development Platform Features You Need To Know

 

 

Now is the right time to consider getting into the game of chatbots.

With Facebook’s announcement of allowing chatbots into their Messenger App, the number of bots is rising every day, and they have grown to more than 100,000 strong.

Now is the time to be creative and put to life something different ─  it’s time to make your own chatbot.

Use your creativity and an open mind to create a bot that will help your business grow and take some work off your hands, giving you the opportunity to concentrate on other, more important parts of your business.

If you are thinking of building a chatbot, be sure to choose the right development platform, such as ChattyPeople.

Here’s why and what you need to know:

Three Features a Bot Development Platform Must Have

1. NLP

Natural language processing, or NLP, helps the chatbot to enhance automated conversation.

When working with a platform that has a built-in NLP, it will automatically detect meaning and information in the messages that it’s receiving when a user is chatting with it. Also, it will process the data before passing the information to the chatbot’s controller.

2. Handover Protocol 

Handover protocol is a feature that makes a chat experience available for cross app collaboration.

With this protocol, you are able to provide better customer support; it helps secure transfer between automated chat via “chatbot vs. human” and “human vs. human.”

In other words: You can enable your chatbot to connect the customer with a live customer support agent. With this option, you will be able to jump in and help the customer with more complex issues.

3. Seamless Payments Flow

With a feature like this, you will provide the customer with a one step payment experience within the messaging platform. This makes the payment process much easier and quicker.

Here are Some Questions You Might Have:

  • How can I start and develop a chatbot on my own?
  • Where to find the right development platform?
  • Will I be able to handle a platform like this, as I don’t have coding experience?
We at ChattyPeople are the answer to all these questions.

Final Thoughts

We have an easy-to-use development platform that has all the new technology in coding, such as AI Machine Learning and Natural Processing Language, and we can integrate with streamline payments.

The best thing with using ChattyPeople is that you don’t have to worry about coding. With our free startup kit and platform with drag and drop, you will be able to setup and run your chatbot today.

Register for free here and take advantage of our free startup kit.

Posted by Slobodan S.

Say Yes To The Bot And Let It Help You Find The Perfect Wedding Dress!

Every woman’s dream is to have the perfect wedding.

One of the best days in life is the day of two people in love, wanting to commit to each other.

Say Yes to the Bot and Let it help You to Find the Perfect Wedding Dress. . .

Put a bot to work by letting it do the search for you.

With a chatbot platform built into customizable searches with specific information provided, it can be a handy tool that will help new brides to organize their upcoming wedding plans easily.

Here’s how:

Find Your Perfect Bridal Style!

You should be able to utilize a chatbot with the option to provide pictures based on a popup quiz that will help you to see what kind of styles best suit you and to pursue a deeper search into the direction provided.

Here are some quiz questions that a wedding dress chatbot should ask:

  • What do you consider to be a dream venue?
  • What signature cocktail suits you?
  • What color shade do you prefer?
  • What kind of accessory is must to have on your wedding day?
  • What is your favorite song?
  • What is your favorite bouquet?
  • Which celebrity would best match your style?
  • What is your favorite pattern or texture?
  • What is your wedding makeup style?
  • What is your favorite wedding dessert?
  • What type of music will you have at your ceremony?
  • How will guests send you off?

The answers provided will help the bride to define her style.

It could be Modern Minimalist or Sexy Babe Style where you will be able to find on Pinterest more options to see or even provide you with a couple of websites that will match your criteria.

A Chatbot Can Do More, Such as Help Plan Your Wedding Too!

The chatbot can provide you with your ongoing tasks, too.

Here are some features that could be added along the way:

  • Make survey options for the participants to identify their needs.
  • Scouts locations and offers suggestions.
  • Checklist updates automatically as you can provide a personal list to the chatbot.
  • Preparation of the list of guests and send them digital invitations with an accept button; this will be easy with a connection to your Facebook friends and family as with a simple add button you can create your list with no problem at all.
  • Make a suggestion of venues.
  • Help you store prepared legal documentation and translations ─ especially for destination weddings.
  • A chatbot will help you stay within your budget.

Something borrowed, something blue, something old, and something new. . . 

Say yes to the bot and let it help you to find your perfect wedding dress. . . Plus, much, much more! 

 

Posted by Slobodan S.

My Name Is Bot, Chatbot

The Web is Not Enough!

With the use of the internet and the beginning of the World Wide Web, we changed the way we communicate with each other, in a way that defines us today as the most socialized, interactive and connected.

And we are able to reach information like never before.

With the first chat platforms that were created back in the 1990`s, platforms like Mircd and Microsoft’s Hotmail Messenger opened a door that will never be closed again.

It opened a door where chit-chat between people started, and we transferred from simple web-based companies’ presentations to complex websites where you are able to communicate to their chatbot platform, interact with their customer support, and buy products 24/7.

The simple web wasn’t enough, and the competitive nature between companies and individuals started creating and providing tools that we use every day.

We can’t imagine a day without them.

The Company With the Golden Bot!

The race between the biggest players has started; who will provide the Golden Bot that will have the most users and will provide the best experience and usefulness?

Here is a list of the most used bots, so far:

  • Siri ─ Apple’s interface ─ 34%
  • Google`s Assistant ─ 19%
  • Alexa ─ From Amazon ─ 6%
  • Cortana ─ From Microsoft ─ 4%
  • Apple’s HomePod Speaker was purchased this summer, so it’s too early to tell yet.

What Apple wants to do is compete with Amazon’s Alexa and Google`s Assistant. That proves that the possibility of new players getting into the game won’t be a surprise, and I believe that Microsoft won’t hold back and will surprise us with a device of their own.

Call Another Day No More!

I remember the time where I stayed on the line just to speak with someone and when finally, I had the opportunity to talk,  I would still wait while some customer support agent searched to find the right answer.

Or, when I wanted to make my holiday vacation plans and contacted a travel agency, I would stay on the phone while they wrote down the dates, location I wanted to go, etc. and I would get, “Call us tomorrow so we can give you the best fairs that we can find for you.”

All that is over now as you can contact the companies and work with the ones that are able to provide you the best and fastest customer support 24/7 and it’s all possible with a use of a chatbot.

 A License to Bot!

What we do here at ChatyPeople is we help companies build their enterprise chatbot with no coding needed with the use of ultimate-powered AI that allows them to create personalized chatbot platforms integrated into Messaging Apps of their choice.

And the best thing is that it’s FREE TO START.

My advice to you is to Register for Free today and see how your chatbot will help you to grow your business.

My name is Bot ─ ChatBot  ─ What will your chatbot`s name be?

“Why is that a person who can’t take advice always insists on giving it?”

♠ James Bond

Posted By Slobodan S.