Top 5 Chatbot Functions You Need To Have

Chatbots, even in the early stage of development, are proven to be helpful for organizations. However, building a chatbot and deciding to do this can be overwhelming.

Using new technology can be a little confusing, as well, and you may not know what the chatbot needs to do. This is why we have put together a list of five functions that all chatbots should have.

Top 5 Chatbot Functions

1). Collect Data

Don’t lose the data on your chatbot’s interactions, as it can be helpful for your organization. Build the chatbot to be curious and provide small surveys, as this will help you to get inside your customers’ heads, and give the chatbot proper direction and focus on things that people think are important.

2). Subscribe

Giving your customers the option to subscribe can benefit you in several ways. Clients that love your brand want to know when something new is going on and can be informed about it. Also, having subscribed customers will help you efficiently execute a marketing campaign which will be free without involving marketers.

3). Variables

Give the chatbot the function to act smart. Providing the data and expanding the chatbot’s knowledge base will make it easier to understand. With the ability to present different outcomes and use different words to provide an answer, it will make your chatbot a conversationalist that can deal with everyone.

4). Connect to a Live Agent

Offering a chatbot to your customers will provide a 24/7 channel of service. It will look more professional if the chatbot provides your customers with a way to speak to a human agent if the issue cannot be resolved. With this, your company can offer a better customer experience.

5). Target and Engage

Execute the marketing campaign, and let the chatbot target the customers that will benefit from this campaign. Let the chatbot engage and represent what you have to offer.

Building the chatbot with these features will help your company become more efficient, will increase revenue, and better your customer service.

These are only some of the benefits of including this technology in your business strategy. One thing is sure, however, as it will save time for your employees and customers alike.

Final Thoughts with ChattyPeople

Make your chatbot to be as informative as it can be. It’s up to you to provide it with the necessary information and to build the knowledge base that will help your customers the most. Use the feedback from your customers and continuously improve their experience with your chatbot.

Building the right chatbot for your company needs the right tool in the first place. Use the platform that we offer, here at ChattyPeople, and you can build a conversational chatbot in a couple of hours.

It has never been easier to build a chatbot, as our platform will do all the coding that is needed, and your job is to make it communicate in the way that will represent your company the way it should be.

Register for free today, and use our starter plan, as you can start building it for free. ChattyPeople is always here to help.

Posted by Slobodan S.

Top 10 Best Practices To Make Your Chatbot Usable

Making a chatbot is easy to do, but making it usable is a different story.

Here are 10 best practices that you can use to build your chatbot and make it more usable:

1). Make It Understand Us

Creating a good conversationalist is a big task, as it needs a significant amount of effort. This is readily achievable if you give the necessary information to the chatbot’s database. Make as much as you can, different questions and responses to them. With this, you will provide the chatbot a bigger chance to understand the question, For example, make it respond in the same meaning with different types of phrases, such as:

  • How are you doing?
  • How have you been?
  • How’s everything?
  • How’s it going?
  • How are things going?
  • What’s going on?
  • What’s new?
  • What’s up?
  • Whassup?
  • What are you up to?

This is the same question, but phrased differently, and don’t forget to let the chatbot know peoples’ slang, too.

2.) Variables in the Response

As the questions may differ, you would want to make the consumer understand the chatbot, too. Not every person will understand your explanation that you put in the chatbot to respond with, so you have to use different perspectives and rephrase the answer if the first one is not understandable enough for the customer. This will make your chatbot act smarter because it will provide random responses which will be different for the users.

3). Options to Consider

Give the customer multiple options to choose from. In this way, you will make them feel that they are in control.

4). Human Involvement

Chatbots are smart, but they are still not a genius. Give your customers a chance to be redirected to a real human agent to help them resolve their issue when necessary.

5). Use the Feedback

Use the feedback from the customers to better the chatbot. Frequently update the knowledge base.

6) Analytics

Connect the chatbot with the analytics software to monitor the behavior and the user experience.  You can track a lot of important segments and improve the user experience with this tool.

You can track:

  • Retention rates
  • Sessions
  • Return customers
  • See if someone has blocked the chatbot
  • Find questions that did not end well
  • Plus, much more

7). Involve Others

Use more people in the process. Involving more people and approaching from a different point of view will give you the necessary insights on how to proceed. Acknowledge and choose advice given from the majority.

8). Slack – Use Your Team

Use the Slack platform and integrate the chatbot for your team. You will provide the team with a tool that they can shape and adjust to help them with the day to day tasks. And it’s an excellent way to see the behavior, first hand.

9). Test Before Deploying

Use more devices and operating systems to see if everything is working the way it needs to work. Adjust if required, as it is the last step, so don’t lose your grip and take the time that you need.

10). Personality

Give enough personality to the chatbot to mimic a human-like conversation, but remember people want to interact with Artificial Intelligence, so a bad joke can be funny coming from the chatbot.

Final Thoughts

You should start today and don’t postpone the decision that needs to be made. Sooner or later, you will need to make a chatbot for your brand.

It’s better to act sooner than later. Use these practices to improve and update the chatbot, and provide a better experience for your customers.

Use the platform that we are providing; don’t be shy, no coding is needed. We made it simple for everyone to build their chatbot.

Register today for free and start building your chatbot; it’s free with our starter plan. ChattyPeople is here to help; it’s what we do.

Posted by Slobodan S.

DeepMind And The Importance Of Chatbots In Healthcare

 

Chatbots will improve our healthcare system sooner than we think. There are already chatbots that are trying to replace apps and provide us with ways to track our health.

Some of them are cutting the waiting line to the doctor and providing the information needed for the doctor, which helps speed up the process.

But the real achievements are being made by the DeepMind Company. Read on to find out more:

♦ DeepMind

DeepMind Ltd is a British company founded in September of 2010. The accomplishment in developing and improving Artificial Intelligence was spotted by Google, which inundates them to acquire the company back in 2014.

Google did not take control and start leading the company, in fact, they did the opposite and gave them autonomous for the founders to proceed in the direction they were headed.

With this freedom and Google’s finances, they achieved what everyone was waiting to happen.

♦ Alpha Go

Alpha Go is a program created by DeepMind to teach a machine how to learn on its own, and with this, the possibility for self-improvement of skills and knowledge was established.

The result was true AI with the capability to learn from its own mistakes. The program was set to learn how to play a game. Don’t be fooled here, as it is a big task for a machine to learn it by itself. It is a big task for us too, like when arcade games where created, we needed time to learn from our mistakes and to repeat the steps so we could win each level of the game.

This is the principle on how Alpha Go learns, as they locked it up with a computer game and by the next morning, Alpha Go was able to learn and play the game in expert level.

These results need to be tested and pushed more, however. They have given the ability to the program to learn the ancient game of GO. And, an astonishing thing happened, as the program beat the European GO champion, Fan Hui.

Why is GO Important?

The ancient game of GO is a strategic board game invented in ancient China, 25,000 years ago. This game is the oldest known game.

The most exciting thing is that this game has numbers of moves, in fact, more than the number of atoms in the universe.  This is why, for a program to learn all the moves, it’s basically impossible. This is unlike with chess, where a program can predict possible variations when the game starts.

The breakthrough is that the program needed to think how to play and that is what happened.

Why is This Important in Healthcare?

Google’s DeepMind and the advancements made in AI will help to improve this technology and implement it in our healthcare system, providing better performance than humans.

♦ DeepMind Health

In 2016, DeepMind announced a collaboration with Moorefield’s Eye Hospital in London, UK. The program was applied to do an analysis of anonymised eye scans, searching for early signs of diseases that will lead to blindness.

This is how the health of people will be improved in the following years: Implement this program and do the research for a cure for many diseases that scientist struggle today to find, and it will speed up and provide them with different approaches which humans will never be able to see.

This is just a start of the breakthroughs in medicine that will happen and will provide better healthcare to all of us. Implementing this program will help analyze the tests from patients and find the necessary treatment faster.

The DeepMind program will provide a tool to doctors and nurses to instantly analyze results, and to determine the right treatment. Most important is that the program will help every single patient who needs urgent care to be directed to the proper specialist immediately.

Final Thoughts with ChattyPeople

The technological advancements made are a result of an experiment of an old line of code that chatbots have, and the improvements being made.

The use of this program is growing from day to day because of the curious nature that we possess. This is why you need to experiment and see how chatbot technology is working and how it can work for you.

You may do so with creating a conversational bot using our platform, here at ChattyPeople, and see the benefits that it can bring to your business.

Register for free and start building your bot today; we have a free plan to start.

Posted by Slobodan S.

10 Slack Bot Development Tips That You Need To Know

What is the ultimate tool that we can use in the office? Your chatbot integration inside slack will become this tool.

The important thing is how you can make the Slack bot to be as useful for your team as possible.

Here is a list of 10 tips that you can use when you decided to build a chatbot for your team:

1. Organize

A perfect working environment is when you organize it in the way that will improve working performance. Make the Slack bot to be the organized tool everyone needs.

2. Monitor the Channels

Give the Slack bot the ability to monitor all the channels in the Slack platform. With this, you will know if there is a problem inside the team or if someone is struggling with a task. Use it to jump in when necessary.

3. Allow Your Team to Improve It

Don’t make the decision yourself on what the Slack bot needs to do. Involve the people around you, because you are building it for everyone to use it. You will be amazed at how, together, you can create the bot that your team needs.

4. Track Performance

Give the chatbot the means to ask a question to your team about the process of the task they are working on. The chatbot can provide you constant information that will offer you the ability to be up-to-date on everything that is going on in your office.

5. Stream Your Customers’ Feedback

Channel the feedback and concerns of your customers’ inside of Slack. In this way, you will provide quicker responses and can improve the customer experience.

6. Respond to Customer Inquiries

Don’t let the customers wait on an email that they need to receive. Forward the company e-mail inside Slack and make it as a new channel. In this way, you will resolve the issue much quicker.

7. Match People

When I say match, I don’t mean for the chatbot to match someone on your team for a date. What I mean is to put the skills that every person you have in your company together so the chatbot can match and suggest to you the right person for a task that needs to be done. Give the chatbot an opportunity to know your employees a little better by having the information about their skills and experience for every one of your team members.

8. Build a Powerful Archive

Let the chatbot record everything, store files and back them up so they won’t be lost. Build an archive that everyone can use and will be in the reach of their hands.

9. Survey

You have a decision you need to make. Therefore, get some insight and opinions from your team members, as it will help you to decide with a survey.

10. Calendar

Sync everyone’s calendar to make it easier to know who is on vacation and when someone takes days off. It will be much easier to set up a meeting when having the information about the team’s availability.

Final Thoughts

Having a Slack bot for your team will improve your team performance and will give them the extra time to concentrate on more important tasks.

Now is the time to try this chatbot technology, so start building it today.

All you need to do is to register for free and start using our platform. We have made the platform easy to use with no coding required.

Start building it for free; ChattyPeople is here to help.

Posted by Slobodan S.

How To Make Your Chatbot More Discoverable In 5 Easy Steps

 

When building your chatbot, you need to know how to put it out in the digital world. There are some steps that Facebook took to accomplish this, and there are some steps that you need to do, as well.

Keep in mind that just building it is not good enough. You need to give the customers the experience that they deserve.

Providing a new way of communication to the customers with your business and making it right will give you returning customers, which everyone seeks.

How Can People Discover Your Chatbot?

Here are five ways to start and expose the chatbot to the world:

1. Share

Share the chatbot with your subscribers, and challenge them to interact with it and share it for you.

2. Discovery Tab

Use the Discovery Tab from Facebook. The Discovery Tab is like the Yellow Pages for bots, as you can search chatbots by industries and businesses. This is one way to put the word out.

3. CTA Button

And, use the Call to Action button, or the “CTA” Button that Facebook allows developers to use as a way for calling users to start the Messaging App from your Facebook page.

4. Choose the Right Name

Naming your chatbot has a significantly important role in the way of discovering it. Avoid using names that are hard to spell and are similar to others. Make your chatbot’s name simple and easy to remember.

5. Advertise

Use conventional ways of marketing, such as putting an ad in the newspaper or magazine, passing out flyers, etc.

Make this fun and intriguing by making a Facebook code that someone can scan with their Smartphone, as this will redirect the user to the Facebook Messenger App and will start the conversation with your chatbot.

How to Prepare Your Bot in the Right Way

To be discovered is the one thing you need to do, but to make users want to interact with your bot is something you need to put your full attention to.

You need to take some steps to spice the interaction, such as:

A Welcoming Message: Make an appropriate welcoming message that will intrigue the user so they will want to respond back.

Use the Knowledge of Facebook: Address them by their name, as you will add a little more of a personal touch to the conversation by doing this.

Be Smart: Give your customers a way to speak with a live person, when necessary.

Use Feedback: Improve the wrongs and make your chatbot more useful.

What to do Before You Launch the Chatbot

If you think your chatbot is ready to be launched, don’t make a mistake and not test it one more time.

Testing the chatbot for one last time will ensure you that you won’t have any misfires, and you won’t blow the first contact with potential customers.

Final Thoughts

Having a chatbot and not taking proper precautions before launching it, may give you bad feedback with your customers’ experiences.

Use these methods that we have provided here, and you can take advantage of this technology by providing a rich, interacting experience to your customers.

Register for free today and start building your chatbot. The platform that we provide you is easy to use, and no coding is required.

And the best thing is, that it’s free to start. ChattyPeople is here to help.

Posted by Slobodan S.

Top 10 Features Your Chatbot Must Have

 

Chatbots seem to find their way into the business world and using them is helping our day to day tasks and saves time for everyone.

A decision needs to be made from all decision makers in all organizations, to start using this technology, and to help their business and the chatbot technology to expand and improve.

When creating a program, whether it is an app or a chatbot, there are some features that all of them need to poses.

To help, we set up a list for you with ten features that every chatbot needs to have:

1). Feedback System

Feedback goes two ways: Give the customers a way to salute your brand and your chatbot, but also accept criticism and act accordingly to improve whatever there is that needs to be improved.

2). Usability

Choose the right messaging app so you can target the right audience. Facebook has the largest amount of users so it would be a safe decision. Try to spread your chatbot creation into all of the trendy messaging apps, as it will boost your user base.

3). Update and Customize

Be sure to update and customize your chatbot to improve the user experience, and make this tool the tool everyone will want to use.

4). Use the Phone

Smartphones are the most used devices today. This is the reason why messaging platforms are flourishing. Use the chatbot to be able to connect your customer with a real person if the issue can’t be resolved with the chatbot. With this, you will strengthen your customer connection with your brand, and they will feel safe to work with your company.

5). Involve Analytics

Analytics will provide to you a significant amount of data that you can use to make the wrongs right. With analytics, you can obtain firsthand knowledge on how the chatbot and human interaction is behaving, if the sessions are successful, if the chatbot acted in the manner that it needs to act in, and so on.

6). Subscribe

Give the opportunity to customers to follow your chatbot, as you will gain more returning users if combined with the marketing strategy of your company.

7). Push Sales

Make it smart enough to know when the conversation is coming to an end. Use this to widen the session and offer the customer some new products to see or a discounted product that they might want. It’s always polite to ask if they what the chatbot to show them, don’t just pop up an offer. Remember that the chatbot is mimicking human-like conversation and this is the main reason why we want to interact with them.

8). Augment the Space

Don’t stop with text and voice, give the users visualization. Provide quality photos that will provide a different perspective in the conversation. Everyone knows that a picture is worth a thousand words.

9). Payment

Be prepared to offer your clients payment inside the messaging app and don’t redirect them to your website’s checkout page, as they will appreciate that they can close the deal fast.

10). Variables

Variables are essential, so you can provide different words with the same outcome. In this way, you will have a chatbot that everyone can chat with.

Final Thoughts

Be more involved in technological advancements; your company and your customers deserve it.

Building a chatbot has never been easier, as we have made it simple. Use our platform, here at ChattyPeople, and try out this technology; you will be surprised of the benefits you will gain.

We encourage you to use our starter plan as it will cost you nothing start building your chatbot for free.

Register today; Chatty people is here to help.

Posted by Slobodan S.

Conversational Banking ─ From Branches To Bots

 

Chatbots are progressively used in all industries out there. Their reason to accept this technology is to better the customer’s experience and provide a faster way to reach the information needed.

There are a lot of reasons that drive banks to use chatbot technology, and here are several:

♦ New Ways to Reach the Bank

Messaging has been a proven channel to communicate with customers. Chatbots have improved the way of this type of communication. The shortage of time is a problem that people encounter today, and there is no time to go and visit a bank branch. This is why banks started to implement chatbots into the banking world.

♦ Fast Response Time

Chatbots have this advantage over other used channels of communications. There is no need to wait in the line or to go through their automated systems anymore, as they decreased the necessity of the need for waiting for your turn. Chatbots have the information in their hand, and they are faster than people to respond with the right information when interacting with them.

♦ 24/7 Support

Reaching the bank has never been easier. There are restless customer support agents that are working around the clock. Day or night, chatbots are there for us; no holidays or weekend rest, who doesn’t want an employee like that?

♦ Chatbots in Messaging Apps

Chatbots are slowly but effectively growing in the new digital space provided for them. Messaging apps like Facebook Messenger opened the door for them, and the benefits are enormous for users. Using these platforms, they can be interacted with without installing, and there is no need of memory consumption for the devices we are using.

♦ Ultimate AI for Banking Bots

The question is who will provide the ultimate brain for the banking bots? Several companies want to be the leader in this sector, and one of these companies is a company called Clinc.

This company, which is established in Ann Arbor, Michigan, is founded by AI and system research professors from the University of Michigan.

The research they did and the work outcome was their Finie Bot, as the name was created from two words, “Finance” and “Genie.” The bot’s name they created is showing us that they certainly want to provide a genius financial system and they want to be the leader in this sector.

♦ Online Banking

Online banking is the transitional phase for banks implementing complete autonomy of bots. The successes of online banking are the most prominent reasons why banking systems will change shortly.

One of the leaders among the banks who decided to make these drastic measures is Wells Fargo. Wells Fargo will cut down on 400 branches by the end of 2018, and they plan to reach the number of 1,000 shortly.

If these banks show successes, other banks will take their lead and will follow them sooner then we think.

Final Thoughts

The time will come where we will deposit our check or set up direct deposit inside Messenger. It will provide more safety and will act as a world bank for everyone to use.

The use of chatbots is coming to all playing fields, personal and business. The best way to see the possibilities of this technology is to create one for your company.

Use the platform we have created for you, here at ChattyPeople, and build your chatbot with no coding required on your end. Take advantage of the plan that we have and start making your chatbot for free.

Register for free today; ChattyPeople is here to help.

Posted by Slobodan S.

Top 5 Analytics Platforms For Chatbots

Building a chatbot is not nearly enough to draw attention to consumers. The ones who made it first have an excellent start ahead of the others.

But everyone needs to track and monitor the behavior of these programs so that they can improve it and deliver a better experience to their consumers.

This is where analytics comes in.

Analytics:

Analytics is used by organizations to improve the business performance. This is especially valuable in the computer programming segment. Analytics is proven to be useful in many other areas, as well, such as:

  • Marketing Optimization
  • People Analytics
  • Risk Analytics
  • Security
  • Software

Analytics is found to have a profound use of machine learning techniques and AI programming. This is what chatbots are, as they are programs powered by AI and machine learning code.

If you will take this into consideration, here is a list of five platforms that you may use for your chatbot analytics:

1). Facebook Analytics

Facebook launched and lit up the fuzz about chatbots, so it was reasonable for them to provide analytics support for their chatbot.

What they did is that they extended the analytics made for Facebook Apps to provide analytics for the chatbots. You can use this tool to see the messaging performance on how many of them are sending and receiving, and another helpful tool is one which provides information if someone blocks the chatbot and even if they unblock it again.

They also made some exciting analytic features where you can track custom events and see the insight of the chatbot VS client engagement.

Some of the industries, like the travel industry or the customer service sector, can find this feature pretty helpful. They can see how many users were transferred to a real human agent about their inquiry.

2). Bot Analytics from Microsoft

Microsoft has some failed attempts to build the right platform for analytics of their bots. But they succeeded and having Microsoft in whatever follows after is a good reason to try their product.

Using their platform, you can quickly adjust the setting on how you want to monitor the chatbot’s behavior and the user interaction. They provided an easy menu with a couple of options:

  • Specify Channel: Here you can check which channels you want to track
  • Time Period: The menu where you can see the analytics for the time period you will choose. It can be the last hour or the last 90 days
  • Grand Total: Here you can see the total number of active users
  • Retention Rates: Track the users who returned and send a message again; they use a 10-day window frame for this statistic
  • User Chart: With the user chart, you can see the chatbot and the use of it in different channels
  • Messages: Here you can track the number of received and sent messages from and to the chatbot

3). Google’s Chat Base Analytics

Google has been in the analytics game for a while now, so they are expected to provide their services to the chatbot developers, too.

Google is dividing the analytics into three key sectors:

  • Monitor the Health of the Chatbot: With this feature, you won’t be able to measure the blood pressure of the chatbot, but instead, you will receive data about retention, active users and sessions
  • Fix Broken Experience: They made a solution where you can fix mistakes made by the chatbots by providing a prioritized list of inquiries or messages that weren’t handled well by the chatbot. With this, you can adjust the responses to the chatbot with the data provided
  • Understand: By understanding, it means to understand optimizing and tacking of the users’ journey in all sessions

4). Dash Bot

Dash Bot is another company that wants to get in the analytics world and competes with the ones mentioned above. And, I may say, they are doing a good job.

Dash bot wants to help you increase user engagement, acquisition and monetization using their bot analytics. This is what they promise they can do for you:

  • Gain Insights
  • Increase Engagement
  • Build a Better Bot

5). Bot Analytics

Analytics for conversation is what this company does. You can track the goals set by you with funnels and sophisticated segmentation in the conversation made by the chatbot and the user.

Final Thoughts

Analytics has been proven to be a useful tool, especially in the digital world. You need to use it so you can provide a better experience and improve the chatbot you have. If you don’t own your bot, you are at the right place to get started.

10 Custom Chatbot Development Tips

You probably have done some research and decided to try this new technology. If so, you have made the right decision, and you need to follow these tips now because everyone will do this eventually.

Today, building a chatbot is easy, and what you need to do is to concentrate on how to make the chatbot performance good enough for users to want to interact with it.

Nothing is perfect at the beginning, but it needs to provide a decent user experience and be sure to improve it along the way.

Here are ten tips on how to proceed when building a chatbot:

1. Improve It Often

Don’t abandon the chatbot and leave it on its own. Always try to implement new things or adjust the chatbot’s behavior. Make the wrongs, right, as it’s human to make mistakes at the start and nothing is perfect. However, this is no reason for you not to try to make it better and better.

2. Feedback

Make it able to receive feedback from the users, and don’t be afraid of criticism. This is free advice on how to provide a better performance of your chatbot and to satisfy the needs of the customers.

3. Data

Build it to store the data collected. Make it do simple questionnaires and surveys. Don’t forget to make it simple, as no one wants to answer 30 questions and lose time. Use the data provided from the chatbot to increase user engagement and better the retention rates.

4. Targeted Marketing

Build it in a way to target demographically and propose products that will have successes; target the right audience with the right product.

5. Promote It

Spread the awareness through using the entire set of tools that are out there. Use social media and the internet, alongside with printed material outside the digital world.

6. Train Your Chatbot

Give the chatbot the necessary knowledge to finish the tasks correctly by inputting as much information as you can. After doing this, from time to time, feed it with some more information.

7. Use Logic

When creating the conversation flow, use logic so for every question will be provided with the right answers.

8. Use Variables

Variables are very important and using them with the questions and responses will increase your chances to represent a smart chatbot

9. Sessions

Try to increase the session of the users and draw them in for new ones. Don’t allow yourself to wait for the users to come back; try to spice it up and engage them. You may use your promotions and discounts to draw attention and start a new session.

10. Analytics

When you feel ready to deploy the chatbot, and you did your proper testing analytics, this is the final step. Use one of the analytic platforms to monitor the engagement and behavior of the chatbot. You will receive important data that will give you a better insight that everything is working according to plan.

Final Thoughts and a Bonus Tip

Choose the right platform, and lucky for you, you are at the right place.

Building a program was never easy, as you need to know how to code and use the proper syntaxes to do the right integrations. With our platform, the coding is done by us, so there is no need for you to write a single line of code.

What we did is to make things simple, with easy drag and drop, you will create a chatbot that will become a perfect conversationalist in a couple of hours.

To make things even more simple, we will integrate your chatbot with Facebook instantly, and Slack integration is just a click away.

Start building your chatbot today and take advantage of the starter plan we have. You can register for free and build your chatbot, also for free.

Don’t wait, as ChattyPeople is here to help; it’s what we do.

 

Posted by Slobodan S.

How Are Slack Bots Good For Business?

Back in the day, we were using many things to get the job done. Today, for the better, all of this has changed, and changes are still coming.

Having a virtual space you can share with your co-workers is the ultimate office that all of us are seeking. This is what Slack is ─ a place where work happens. Having the opportunity to create a Slack bot and use it is a gift for every business.

Here is a list of how a Slack bot will be good for your business and for your team.

Team Assistant

Give your team the powerful assistant that they deserve. Don’t worry about spoiling them, as you will take away some of the daily tasks that are time-consuming which will give them more time for much more important things. Having the extra time, your employees can focus on the project and how to increase the company’s revenue.

Synchronization in Workflow

Slack, in general, is made as an open communication theme of work. When everyone is informed in real time about changes and updates to the project, your team will achieve synchronization like never before. You will never hear the question, “Why wasn`t I informed about the changes” again.

All Communication in One Place

Having this powerful virtual office and the ability to forward all other channels of communication you use will help you to be more productive. The best thing is that the sync between your multi devices works perfectly. So, no matter if are you are in front of your laptop or using your smartphone, you will be up to date, in real time, of what’s going on in your office.

All Be on the Same Page

Bots can provide daily feedback of the overall progress of your team. Having someone to monitor and provide you with updates about the project allows you to know if everything is going according to plan and if everyone is on the same page.

Data Analyzed Fast

We should all agree that computer programs are faster in calculating than we are. Having a chatbot to analyze data much quicker and spread the outcome through the entire team is a time saver. By having a tool like this, there is no need to hire an analyst which will help your company save money, and you will have it at your disposal at all times.

Meetings Scheduled

Chatbots can synchronize everyone’s calendar and set up a meeting. There will be no more lost in translation situations. Chatbots can store all the sessions you have so everyone will be up to date if they missed the meeting.

Finally, the Cherry on the Top

The cherry on top is that it’s free to use Slack. That’s a good deal for everyone, and it’s an even better deal to make a chatbot for your team for free.

This is why ChattyPeople is here, as we provide you with a starter plan where you can build your chatbot and integrate it into Slack with one button.

Give your team a chatbot and start building one today. ChattyPeople is here to help.

Posted by Slobodan S.