Digital Transformation Via Chatbots and AI Is Raising Retail Customer Expectations

The most used instances of chatbots are through customer support, and now they are heading in the direction of changing the retail sector altogether.

With the implementation of Artificial Intelligence code within chatbots, the opportunity for experimenting with customer experience in retail has been born.

The expectations of the Millennials are directing the course of this new technology. This is why chatbots have the burden to exceed the expectations in the retail sector.

Companies like Amazon, Google, Apple and Microsoft are investing a big amount of resources to improve this area, and better the interactive experience for people.

Here are several reasons why:

Shoppers Know a Lot Today

In the past, when people wanted to shop, they relied on a salesperson to give them a suggestion on a good product.

Today, all of that has changed, as people do their research and know exactly what they want.

Chatbots can help a customer with their research and help them to find what they are looking for with relevant suggestions.

Mobile eCommerce

This is the trend that we have seen over the past couple of years ─ mobile eCommerce.

Shopping and buying via our smartphones have become the number one source of sales for retailers.

With chatbots, the shopping experience will change again to be much faster than regular mobile shopping. With integration into the Messaging Apps, the process of buying the product and searching for the right one will be shortened.

Price

Price of the product is most crucial for Millennials, and it’s one of the challenged quests for today’s eCommerce.

People are connected 24/7 and have their smartphones with them all of the time, and with this, they can check the prices in more places and choose the same product for less.

Voice

Voice is the next level for the chatbot generation.

With Voice, we simplify the way we shop. Also, this is very helpful for shopping for products you already saw either on a commercial or in a store, but it doesn’t fulfill the customers’ expectations completely because people want to visualize the product.

This is the reason why chatbots in the Messenger Apps will have success in retail ─ because of the ability to show and recommend a product to customers.

Visual Search

Pinterest delivered the expectations of the consumers, by providing visual search for products.

52% of shoppers using Pinterest have seen something on Pinterest and made a purchase online, according to statistics realized by companies.

Engagement

Engagement will be the strongest issue for chatbots interacting with the power of Artificial Intelligence. This is how companies will follow the customers’ experience. This is because of the nature that people have, to chat and message each other.

Final Thoughts with ChattyPeople

Chatbots are already engaging some companys’ customers. Are they engaging your customers?

If not, you need to act fast and provide your clients with this new experience, an interaction with a chatbot.

Don’t miss the opportunity to improve your business. Use our platform here at ChattyPeople to build your chatbot. We have a plan for you where you can start for free.

Register for free today, as ChattyPeople is here to help every step of the way!

Posted by Slobodan S.

 

10 Business Chatbot Uses That Really Work

At the beginning of chatbots, everyone started to interact with them, and they were the annoying popup programs that interrupted your web experience.

A lot has changed in the last year, as chatbots have begun to act more professional and we acknowledge them as a helpful tool.

We are using chatbots in a variety of ways, and they have proven that they are more than those annoying popup chat platforms.

Here is a list of 10 chatbot uses that actually work:

1. Customer Support

Chatbots are most utilized in the Customer Support field, as we are starting to see them all over the internet and are interacting with them daily. There are times when we are not sure that we are even chatting with a chatbot, and it doesn’t matter because we quickly find what we are looking for.

2. Legal

The world’s first chatbot lawyer, DoNotPay bot, proved itself at first by doing a good job with parking tickets. Now DoNotPay bot is heading to something bigger: Suing Equifax for us.

3. Virtual Assistant

This kind of chatbot is pretty handy for everyone. You can use a Virtual Assistant chatbot as your personal assistant for personal needs or in business to provide assistance for your team.

4. Sales

With the ability given to chatbots to push and offer sales, companies are gaining new interactive sales agents within the digital world.

5. Travel Agent

We have all used Travel bots and find that they are more convenient to work with than humans; they are providing us with more information in less time. And, with the fast payment process, you can secure the deal you found and have more time to concentrate on other arrangements for your trip.

6. Credit Score Chatbot

The company named Clear Score provides free credit score updates, and with a chatbot, it can help you to improve your credit score as it becomes your personal credit score coach.

7. Chatbots for Food

Dominos and Taco Bell are among the first fast-food companies that have given us the opportunity to order food from their restaurants via a bot. Now we can skip the annoying filing-in the information via a website and order our food much faster.

8. Health and Fitness

Various chatbots can help you to keep your health and give you tips on how to get in shape. They can help you find workouts, yoga guides and provide you with nutritional tips.

9. Toys

We all know how kids are talking about their toys; now with “Hello Barbie,” the interaction is on both sides and it gives kids a new experience with their toys.

10. Tax Bot

Tax bots are showing up and helping people resolve the complexes of filing taxes and providing guidance and tips. The chatbot “AskMyUncleSam” can answer tax and financial queries and is making life easier for a lot of Americans.

Final Thoughts

Here you have 10 ways that we use chatbots and how they prove to be perfect for the job.

Don’t waste time, for companies who don’t have a chatbot will miss a significant opportunity and may lose customers.

Build your chatbot today and make it right. Our platform at ChattyPeople is easy to use, and we will represent your chatbot to your customers via Facebook or Slack.

Register today, its free, and use the Free starter plan that we have built for you.

Posted by Slobodan S.

How AI Will Change Personal Finance

Artificial Intelligence is the Holy Grail in the modern world. And there is nothing more driven to a scientist than this topic.

We are finding ourselves in a time where the boundaries are being crossed, and AI becomes to be a reality.

With Google Deep Mind, what they did is to find a way to show that the future of AI is here.

Data Processing

We always forget our friends’ telephone numbers, and I don’t even want to talk about calculating any type of mathematics. Even with our smartphones, we still could not compete with a computer when data processing is the topic.

Computers are getting faster and faster, and much easier to use. We went from a basic mouse and pad with our computers to using our thumbs on touchscreens. And we are in search of more and much faster and easier ways of doing things all the time.

This is where Artificial Intelligence steps in.

We gave the smart machines a way to learn and be smarter which allows us to relax a little more and do our jobs a little faster.

Personal Virtual Assistants

We are all heading to having a personal Jarvis if you are familiar with Iron Man’s Jarvis assistant. Yes, we will be able to transfer all of our monitoring activities to our personal assistant.

Our personal chatbot is going to be able to monitor all our transactions and bills and give us a better insight of the actual situation, finance-wise, we are in.

Personal Virtual Advisors

With the ability to monitor and give us constant updates on our finances, a chatbot can advise us on our spending behavior.

They will help us to build and improve credit scores. They will be able to give us a solution on bettering our financial situations. And, with all of this information in their hand, they will find us the right credit card.

We don’t have the time now to do that for ourselves and search all the banks and find the right products that can improve our financial situations, but Artificial Intelligence-powered programs will do that easily.

Offer Security Online

With the use of Smartphones, security has increased in the past few years. And with the involvement of AI into our financial institutions, that will increase even more.

Let me give you an example with iPhone: We are storing a lot of personal data on our phone, and if we lose it, we could be vulnerable, and our identifications can be stolen.

But the good thing is that we have several protections at hand:

• GPS so we can track the phone
• A personal code to enter into the phone
• Protection from the manufacturer

In this case, Apple will block the phone if it gets in wrong hands. With this security option, at least we have the time to take the necessary measures to protect our finances.

The story is little different if we lose our wallet or purse, and with our credit cards, and without of our phones in reach, we are pretty vulnerable. We need to call our banks or run home and use our laptops to freeze our accounts. And this is the least of our problems, as we need to prove to the financial institutions that, in fact, we are who we say we are.

Additonally, with so many passwords, numbers and security words, we can end up with a big headache when trying to remember them.

Hopefully, with the use of Artificial Intelligence, all this will end, as all you need to do is scan your face and talk to your phone so it can recognize your voice.

AI Final Thoughts

AI ─ the final frontier ─ this is the moment of the human mission to explore the unknown digital world, to seek out new life and to go boldly where no man has gone before.

For more information on how to build your personal chatbot, visit us here at ChattyPeople and get started for free today!

 

Posted by Slobodan S.

The 6 Best Slack Bot Apps For Your Business

 

Slack, it’s becoming more and more popular among companies and teams every day. It provides virtual offices in better and more organized ways.

How to Organize Your Organization?

It’s funny, but that’s the meaning of the word organization: a group of people to be organized under one roof so they can work productively.

The Slack platform is where work happens, as it’s a virtual office that allows your team to be more organized, in one place. They have revolutionized the way teams work, providing a unique platform where your team is connected and works together.

The Slack platform allows you to use applications within, which makes work more convenient and much faster than before. Instead of using more applications and opening a ton of tabs in your browser, you can simply integrate most of them inside the Slack workplace.

Here is a list of 6 Slack Bot Apps that can help your team to be more organized, increase productivity, and even save time:

1. Google Drive

A lot of us use Google Drive to store files online, share them and most importantly, we can access them from anywhere, and Google makes it pretty secure.

Today, we can install the App on the Slack platform, and it’s easier to share files with your teammates.

So, if you use Google Drive, this is the App you need to install within your Slack platform.

2. Baremetrics

  • Subscription Analytics
  • Insights
  • Notifications
  • All Within Slack

This application, Baremetrics, will provide you a method for monitoring your companies daily activities inside your workplace without switching between tabs and using more software that is needed.

And, the best of all, is that you can get instant updates on new customers, cancellations, failed charges, upgrades, etc.

Also, with this App, you can provide your team with daily, weekly and monthly reports on metrics like MRR, LTV and much more.

 3. Sway Finance

If you are in need for more than stripe data, the Sway Finance Bot is for you. It will integrate your bank account and help you to monitor your expenses and check your balances.

 4. Security Bot

It`s always good to try to be safer, and it will not harm you if you increase the safety in your digital workplace.

With the Security Bot, which is made by well-known MetaCert Company, it is focused on the safety of Chat Apps and will provide free monitoring on your Slack channels and remove any malicious links.

Additionally, it will give you a little piece of mind knowing that the Security Bot is within your Slack workplace.

5. Geekbot

Scheduling daily, weekly or biweekly meetings helps a lot for teams to stay more productive and transparent.

In these meetings, you can talk about your goals, what and who is working on what, and what the next project is.

Geekbot helps everyone to get updates for the current project, which makes it better and adds more productive employees to the business.

Now you can save some time and use Geekbot to send a questionnaire to your team members and get the updates of the project, which the bot will gather the data and share it through the channel.

Using Geekbot will help your business to grow, and it will increase the productivity of your team.

6. Giphy Bot

It`s always good to mix work with some fun. This bot will provide you with animations and a little charm mixed in with humor and will make your conversations more visual. Try it out!

Final Thoughts

We can do so much more with the use of chatbots, as they are fast, smart and growing from day to day.

It’s time for you to come up with a great bot of your own.

Use our platform, here at ChattyPeople, to create your amazing bot! You won’t regret it, we promise!

Register for free today and ChattyPeople will provide you with a free starter plan. Don’t wait, we are always here to help.

Posted by Slobodan S.

Chatbots Are Core To Digital Transformation In Retail

Companies initially started selling from a store, then online, via mail; from physical to digital.

The retail segment has transformed in so many ways in the past 20 years, and now, the transformation upon retail strikes again.

What is the most crucial thing for digital transformation in retail?

Here is what we think is the game changer:

Facebook

♦ Facebook’s Platform

Facebook has the biggest user base out of all the sites on the internet. Facebook will help chatbots transform the digital way of shopping.

♦ Facebook’s Users

The number of users that Facebook has will become the number one reason for businesses to sell on their platform. With a wide range of audiences in one place, it is becoming the biggest Mall in the digital world. And, who would not want a prime store with this much traffic?

♦ Facebook’s Security

Security provided by Facebook is a big deal for everyone. To let others work on security and improve it without spending time and money on your side is a huge plus. That’s not all, with well-known payment methods, your clients will feel safe to make a purchase and become returning customers without any issues.

♦ Facebook’s Messenger

Messenger App is the most used chat application today, and Facebook is moving forward to monetize this App.

With the ability that Facebook provides to companies to launch their own chatbots into Messenger, it will provide a faster and better experience for the Millennials.

Furthermore, Facebook is changing the way we shop providing us with the One App for all.

Facebook planted retail seeds all over the internet, and all we need to do is to wait and see how they will grow.

What will Help Chatbots to Dominate the Retail Segment?

♦ Artificial Intelligence

With building smart chatbots that are able to learn and improve themselves, day by day, they will become top salesmen through time.

This ability given to a machine will change retail, for sure. Having a personal shopping advisor, that will be able to recommend products for your style, will be a lasting time saver.

♦ NLP Natural Language Processing

Giving the skill to a machine to talk like us, powered by AI, will change the way we look at machines.

Chatbots will soon mimic human-like conversations like never seen before and give us a more natural way to interact with them.

♦ The Beginning of How our Digital World is Changing

This is just the beginning of how our digital world will change. These smart machines will provide us a new way of shopping, and they will become our trusted advisors.

This opportunity created for the retailer will reach customers like never before and will give the reason for everyone to jump on the chatbot bandwagon because the time will come where retail will be entirely digital.

Final Thoughts with ChattyPeople

The year has not yet ended; don’t miss out on building your chatbot today.

Use our Chatbot Building Platform here at ChattyPeople and jump on the technology train. We encourage you to take advantage of our starter plan and start building a chatbot for free.

Register today!

P.S.
Don’t worry, ChattyPeople is here to help.

 

Posted by Slobodan S.

 

Warning: These 9 Mistakes Will Destroy Your AI Chatbot For Business

 

 

Building a chatbot ─ it’s the new best thing ─ and they’re spreading across the internet like mad. Catching the moment without ruining it is essential.

To help, here are 9 mistakes to avoid that people make when building and utilizing a chatbot:

1. Discover-ability is Nonexistent

Use all the strategies that you can think of to promote your chatbot, and give it awareness. Use followers of your brand to promote the chatbot through them. Get your chatbot’s information on the Facebook Bot Directory, as well.

2. Not Naming Your Bot

Giving your bot a confusing name or something similar to another bot of a well-known brand can confuse customers, and it will be hard to find your bot. Think carefully about your bot’s name, because your chatbot is an ambassador of your company.

3. Advertising Your Bot as Human 

Trying to fool your customers that the chatbot is a live agent won’t work out. First of all, the fast responses from your chatbot can give your customers the suspicion that it is a machine behind the communication, not a human, after all.

Also, if your bot does not offer the correct responses, and you portray it as a human agent, that will look even worse for your company. Make sure there is always an option to connect to a human agent if the customer desires to do so.

4. Not Testing Before Launching

If you don’t do the necessary tests before launching your chatbot, it might give the wrong impression and build a bad name for itself and your company.

5. Not Applying Clear Information Text

Responding with text replies that are too long will misguide the customer, and he will lose interest in using it. Your chatbot should give a clear and straightforward answer with enough information to resolve the problem.

6. Not Pushing or Over Pushing Offers

Over-promoting your marketing campaign and bombarding customers with promotional items that are not tailored for everyone will end being considered “spamming your chatbot.”

At the same time, be sure to promote the correct offers to the right customers. Let your bot learn each customer’s preferences to do this efficiently.

7. Not Giving Your Bot a Human Touch

The biggest mistake is to give the chatbot liberty to do everything by itself. Human touch is still necessary for larger and more technical or personal issues. You need to provide your customers via your chatbot a way to be connected with a human when needed.

8. Not Solving The Entire Problem

Make the chatbot’s abilities transparent for the user. If you don’t provide the information of what can it do, the customer can get frustrated for not getting the needed information and will lose time. In the end, you may end up losing the customer, as well.

9. Building the Chatbot From Scratch

There are a lot of reasons why you should not start to build your chatbot from scratch, all on your own. Time and effort are two, and there are so many traditional uses of third-party companies that can be easily integrated with pre-built chatbot platforms.

Moreover, it’s easier and more efficient to integrate some of Google’s services from a pre-built chatbot platform, such as ChattyPeople, then develop some similar services for yourself.

Final Thoughts

Use this guide for a little guidance on what to avoid and what to concentrate on when building your chatbot.

Build a chatbot today, as it will help your customers, and provide a bigger audience for your brand.

ChattyPeople is here to help with building your chatbot for your business. Use our easy-to-use platform and capitalize on the free starter plan.

Register today, it’s free to start!

Posted by Slobodan S.

Conversational Banking Where Chatbots Take Over

Banking industries have taken advantage of this new chatbot technology and provided us with the best customer support agents possible.

Instead of going inside a branch, losing time waiting in line, making a phone call or searching for a proper answer to your issue, chatbots can step in and give us a fast way to reach our information.

Conversational Banking

The purpose of conversational banking is to interact with a smart program that will help you get the information you need.

You can ask chatbots simple inquires about:

♦ Account information
♦ Balances
♦ Routing numbers

Plus, much more.

Why Use Chatbots for Banking?

Why, when we can get all that information via websites?

First of all, chatbots are fast. Yes, they are faster than humans, and they can find the answer and reply to questions even more quickly.

There is no more “thank you for your patience,” as we are receiving the information instantly. They can calculate and help you with decisions on things you might want to buy, give you a visual chart of your spending habits, recommend if that is the right thing to do, and if you can you afford to buy without future financial discomfort.

How Can Chatbots Work on Messenger?

Using chatbots provided for the Messenger platform is more convenient because it’s faster. But if your Facebook account is not linked to your bank account, for example, your chatbot will connect you through Yodlee which is a Software Company that develops an account aggregation service.

A few things you can use Yodlee for:

♦ Credit card balances
♦ Bank statements
♦ Travel rewards

Several companies specialize in improving the banking experience and have developed Artificial Intelligence to provide a better customer experience.

One of these companies is Clinc, a company stationed in Ann Arbor, Michigan. Clinc is founded by AI and Systems Research Professors from the University of Michigan: Professor Jason Mars, Professor Lingjia Tang, Dr. Michael Laurenzano and Johan Hauswald.

Back in September, Clinc created the Finie bot ─ a name created by combining “Finance” and “Genie.” Clinc is aiming to be the brain behind the banking services for delivering interactive customer experience through intelligent machines.

Final Thoughts with ChattyPeople

From branches to ATMs via Apps and chatbots, this is the direction of the most powerful industry in the world, “Banks.” And it will be for everyone.

Use our platform here at ChattyPeople to walk side by side with new technology!

Register today, and we will provide you with a free start-up plan and easy-to-use platform to build your chatbot.

This is what we do best: We help entrepreneurs and companies to grow their business and take advantage of new technology. Don’t miss out!

Posted by Slobodan S.

How Do You Monetize A Chatbot?

 

 

Chatbots are starting to dominate the internet, and with the use of chatbots, everything should become much faster and easier.

With new technology, there is a new way for people to earn a profit. With the use of chatbots as a technology, which is pretty new, there is an opened slot for people to make extra earnings or even build a new business.

There are new chatbot Apps, and they are becoming more convenient to use, as there is no need for storage of memory, no downloads and no installations.

Here are several tips on how your bot can earn more:

Facebook/Shopify

The best e-commerce solutions, for now, is Facebook and Shopify, so be sure to take advantage of Facebook’s large user base, and sell on Shopify. Utilizing these two platforms is the way to go.

Subscribe

Build your chatbot with an option for the client to subscribe to your site, email and blog. With this, you will build a customer base and will be much quicker to promote your marketing campaign.

Coupons

Give the option to your customers to earn a coupon and make them work for you. Give your customers the opportunity to earn a discount by spreading the word for you, by telling them to introduce your chatbot to their friends. With this strategy, you will get satisfied customers and will gain bigger awareness of your chatbot.

Be Unique

Find something different to offer to your customers that will be useful and help your customers. Don’t allow your chatbot to be lost in the digital space among other chatbots; try to make an impact and stand out from other chatbots. There is no limitation, so use your imagination.

Affiliate Marketing

The oldest trick in the book. This is very simple step that you can use with your chatbot for making money. Let`s say that you are using your chatbot for your store and consumer is asking for a specific black shoes size 5 – you don`t have them. In that moment, you are losing your consumer and your profit. On the other hand, by using affiliate marketing, certain sponsored brands could be shown preference when providing answers. In this case your chatbot would give options for that same shoes in same size as per buyers request to another store. When buyer complete the purchase, you will be credited as referrer. It`s a win – win situation.

 

Leads Generation

Another great option for monetizing your bot. Let`s say that you are using your chatbot for your bakery and you only sale pastries. At the moment of purchase, you can add suggestions from your partnered company about cooking supplies.

Leads are very valuable and you can make a lot of money but selling them to the right company.

Final Thoughts

Making your chatbot profitable is all about building a bigger audience and a knowledge base for your chatbot. Put your experience to work and use your knowledge to make a unique chatbot that everyone will love.

A final tip from ChattyPeople:

Use our bot building platform here at ChattyPeople for free to start.

What we do here at ChattyPeople is to help entrepreneurs and companies, big and small; we simply give people the opportunity to reach the new chatbot technology. Our platform is easy-to-use with simple drag and drop menus.

Start building your chatbot with us and take advantage of our free startup plan today!

Posted by Slobodan S.

How To Improve Chatbot Retention Rates

 

Retention rates are vital, especially with chatbots. Primarily because chatbots my act smart and technology is providing them with more human-like interactions, but they still are not humans.

Chatbots can’t see if the customer is satisfied or not, so you have to find a way on how you can learn if the interaction went well.

To help, here are several tips on how you can improve chatbot retention rates:

Set Customer Expectations

Customers, in general, intend to remember bad experiences over the good ones. That is why you need to provide realistic information on what you are able to provide to your customers.

If you are selling online, give yourself time for errors, such as other companies that you use to deliver a package, for example. Give your customers detailed information on when they can realistically expect a delivery and which company will provide that service, such as USPS, FedEx or UPS. Additionally, give them tracking information. With this option, you will give them information up-front of what to expect.

Use the Words They Love to Hear

You should know your audience and be prepared to provide the words that they want to hear. If you are selling surfboards, for example, you don’t want to use the phrases like “Yes Madam” or “Yes Sir.” You are dealing with a more energetic group of people that are thrill chasers, so you need to address them in a way that feels natural to them. Be sure to learn your audience and give your chatbot the acceptable language for your customers. Some words encourage the customers to buy, some may not.

Take Advantage of Your Products’ Power

When you have a unique product, you will feel the excitement; show that excitement you have for your product and spread it via the chatbot and represent it to your customers. Increase the conversion flow with something different.

Make It More Personal

You need to care for your customers, and you need to show them, so they know. You need to find ways, and by putting yourself in the shoes of the customer, you will see if some ideas are okay to implement, or not.

For example, you can send them a happy birthday message and even a coupon just for them. With this kind of activity, you can even utilize reciprocity and gain more loyal customers.

When you find out that they received the product, ask them if everything is okay with the order. In this way, you will give the chatbot a better relationship with the customers. Build trust through relationships.

Implement Customer Feedback Surveys

This is a convenient tool; with feedback and surveys made through the chatbot, you can collect so much valuable information.

With the information gathered, use it to improve your business and the interaction between the chatbot and your customer.

Be the Expert They Want You to Be

Provide customers with a chatbot expert, mentor your chatbot, widen its knowledge base, and put your experience to it. Customers will expect you to do that.

Final Thoughts with ChattyPeople

When working with people, there are always ways to make a mistake, so all you can do is to provide the best customer service that you can, and you should improve on it all of the time.

Use our platform here at ChattyPeople where you can easily update the database of your chatbot with new ideas of how it should interact with your customers.

Register for free and use our free starter plan to build your chatbot. And, give your customers the opportunity to reach and interact with your company, 24/7.

Posted by Slobodan S.

5 Ways Enterprise Chatbots Will Change Your Workday

Can Machines Do What We Do?

More than 50 years ago, we asked this question to ourselves, and we are in a constant state of implementing Artificial Intelligence into robotics and programming.

Since IBM’s Deep Blue Computer that won the chess match over the world`s champion, Garry Kasparov, developers have made big progress in coding and the use of AI to mimic human behavior.

The need to have someone to help us with our daily tasks was the direction that was taken when creating the chatbot.

Here are 5 things that are useful if you decide to implement a chatbot in your workday:

1. Customer Support

To have someone take over your customer’s inquiries gives you the time to focus on bigger and more important aspects of your work.

Don’t get me wrong, customer support is one of the most crucial factors of any company.

The company that provides excellent customer service is a company that cares about their customers.

The point is that chatbots can make this area of your business much better. With having a chatbot from the start, you are providing the best customer service.

How? Why?

Chatbots are restless machines that give your customers opportunities to reach you 24/7. Plus, they can serve more customers at the same time which proves to be cost-effective.

2. Personal Assistant

To set up and arrange meetings takes a lot of time for one person to achieve, especially if there are a lot of attendees.

However, a chatbot can do this a lot faster. They can do this with their capability of learning and to expand their knowledge base, and by keeping track of everyone’s calendar.

Their quick function makes them the “Ultimate Personal Assistant.”

3. Tasks and Projects

Everyone wants to have an assistant assigned to every team, but it’s just too costly and not every company can afford the space to employ that many people.

With chatbots, you can assign one for every team, and they will keep track and give updates on each project.

Additionally, you will be able to chat with each bot and get an instant response, and you can ask them what tasks are assigned to you or ask who is working on each task.

4. Information

With the ability to interact with customers, chatbots can gather data that gives you useful insights about the business you are in, and you can use this data to your advantage.

You will be able to continually improve your business and be able to increase revenue with the high-quality leads provided by your chatbot.

5. Sales

With chatbots, their abilities are endless.

You can have a multifunctional tool that provides help to you for growing your business.

With the option to push and make sales while interacting with a customer, and during any inquiry, you will gain a “Top Notch Sales Agent.”

Final Thoughts

It’s proven that computers can calculate faster than humans can, so this makes them, in some way, better and more efficient.

And this was the point of improving technology ─ so we can concentrate on bigger aspects of our work ─ and life itself.

We at ChattyPeople are here to help you build and integrate your chatbot. It’s free to register and to get started.

Don’t wait, the time is now to build your company’s voice ─ your chatbot.

Posted by Slobodan S.