The use of Artificial Intelligence programs like chatbots is a trend that will not fade away. The long journey of looking for a technology like this has come to an end.
The technology is here, and these programs are getting smarter and smarter with the accomplishment made by computer scientists. Finally, all the dots are connected, and we can improve the technology around us that has created this technology in the first place.
How Do Chatbots Show Up Under the Spotlight?
Chatbots where created at first to prove that Artificial Intelligence in machines is possible. The first use of chatbots in the last decade was the customer service sector. They have proven to be such a good tool and to improve this sector that all the industries are following up with this technology.
Their use is growing every day and it’s finding the way to reach every one of us. From simple customer service agents, they are growing to be more complex problem solvers. One of the uses where chatbots are expanding is the transportation domain.
Here are seven examples of how chatbots can be used in transportation. Some of these examples are already implemented as a key player in this field and some of them are ideas on how others can improve their business performance in transport.
1. Vehicle Tracker
With the use of the chatbots, you can track vehicles with no extra cost; this will provide you the ability to lower the expenses of the company.
2. Maintenance Reminder
Give updates to the driver about upcoming vehicle maintenance and schedule the appointment in their behave.
3. Fuel Consumption
Track the fuel consumption on the vehicles and upgrade the fleet when necessary.
4. Pick Up and Delivery Update
Be up to date all the time, and receive pickup and delivery notifications.
5. Customer Feedback Satisfaction
Forward directly to you the feedback of the customers and make the appropriate changes if needed in the service you are providing.
6. Driver Progress
Track the progress of the driver and monitor his performance. See if the pickups and deliveries are in the time frame that they need to be.
7. Driver Review
Provide your customers a chance to review the drivers and receive first-hand, free information about driver’s behavior
Final Thoughts with ChattyPeople
Chatbots will improve the efficiency of the company and will lower the expenses of your company. With an ability to monitor and track the overall operation, you will gain better insight about the mistakes made by people.
Don’t be in the shadow and not use this tool, as you will gain much more if you decide to act now. Today is the day where you need to try this technology that is all around you.
Luckily you’re at the right place. What can be better than to build a program without the need of developer skills? Yes, our platform is easy to use, as there is no coding needed.
Register for free and take advantage of the starter plan where you can build your chatbot for free. Don’t worry, ChattyPeople is here to help.
Posted by Slobodan S.