5 Tricks You Must Know When Using A Slack Chatbot

Slack Bot, as any other chatbot, and among other things, is for interacting through messages, as it doesn’t  provide many options to the user. However, we came up with several tricks to give it a bigger use for your team.

Here are 5 tricks you can take advantage of with the Slack bot:

1). Reminder

Just message the slack chatbot and set a reminder about that message, and he will message you back with the reminder. You will never forget to call someone again.

How does it work?

Message the Slack chatbot, go over the message, and an option will appear in the right-hand corner. Simply click on the three dots (show message actions tab) and choose “remind me about this.” You can set up reminders, for up to a week.

How can you manage the reminders?

When the chatbot gives you a notification of the reminder that you set up, you will have several options to manage the reminder. You can:

  • Click the “mark as complete” button, if you complete the reminder task.
  • Or, you may choose to postpone the reminder by snoozing it for 15 min to an hour.
  • Also, there are few other options to choose from, if the ones listed don’t fit your needs, such as just typing in /snooze. After typing this command, put in the time or minutes you want the Slack bot to remind you of, or you can even type in a date.

Here is an example: /snooze 10/23/2017, and it will remind you of a message on this date at 9am sharp.

2). File archive

You can send a file via the Slack chatbot and use it as a personal archive.

How it works

You can easily upload files from your computer by clicking the plus (+) button next to the message bar.

After you upload the files, you can make a search and download the file you need. You can use this on any channel and the all the team can do the same.

The best way is to create a channel is with the name “File Archive” and everyone who uploads a file in this channel will build a powerful archive.

3). Notepad

To take advantage of this trick, and not put notes on your monitor, I would suggest to type in the word “note” before every note. In this way, you can do a search with the word “note” and all the notes will show up. When you don’t need it anymore, just erase the message (the note).

Say bye-bye to the sticky notes in on your monitor.

4.) Customizing Responses

You can build a list of questions and answers and make a (FAQ) database for your team and give them an opportunity to use the Slack chatbot to provide some help. It’s especially good for new team members.

It’s great for answering simple questions, such as “What is the Wi-Fi password,” to more complex explanations.

How it works

If you need to create a new channel, you can name it “FAQ” or “Help” or whatever you think is best. Then, go and click in the upper corner where your name is, and from that menu, it will ask you to choose the “Customized Slack” and a new tab will be opened. Then,  click on the Slackbot Tab. There will be two columns “When someone says” and “Slackbot responds” in the first column you need to write down the trigger word and in the second column you need to write down the answer. For example column one (what is the Wi-Fi password) and then column two you write down the answer (123456789)

There will be two columns “When someone says” and “Slackbot response” in the first column and you need to write down the trigger word in the second column. Then, you need to write down the answer. For example, column one, (what is the Wi-Fi password), and then in column two, you would write down the answer (123456789).

5). Help for Slack

You can message the Slack bot and ask it about Slack related information. It will provide you with an answer or a link where you can find the possible answer to your question.

Final Thoughts

The point of using a chatbot is to save time while we concentrate on more important things in our work.

The Slack bot is very simple, and with the tricks that I provided you with, you should easily be able to take advantage of a bot so it can be more useful to your business.

Create one yourself and use our easy to use bot building platform here at ChattyPeople!

Take advantage of the starter plan we have and build your very own chatbot! It’s free to start, and  ChattyPeople is here to help along the way.

Posted by Slobodan S.