10 Chatbot Uses That Will Make Your Business Money

 

The point of having a business is to create something that will help people who will find a use for it and earn a profit in the meantime.

There are more than 100k chatbots, but not everyone has made a good chatbot or figured out the way of making money with it.

Here are 10 areas where businesses put their chatbots to use to make more money:

1) eCommerce

This area is among the first that make a quality bot. It shows the power of chatbots, and the actual use on how a chatbot can be monetized.

At 1-800 flowers, a phone and online company for ordering flowers, the company decided to start using chatbots and changed the way they sold flowers.

H&M has proved themselves in the retail industry, as well, and took a leap forward offering their customers a new shopping experience through the Facebook Messenger App.

2) Food

The Taco Bell and Dominos Bots:

Once more, here are two pioneers in the chatbot industry. These two companies gave their customers a way to skip traditional online ordering with a much faster way to order through their bots.

3) Insurance

Royal Bank of Canada’s Insurance Chatbot:

Royal Bank gives people a chance to order and make insurance policies via a Chatbot.

4) Travel

Booking Bot from Expedia allows people to search, browse and book a flight or make hotel reservations.

5) News

News Bot sends personalized breaking news, every day, in a private message, and gives an option to users to choose a specific story from a specific website.

Sports Fan Bot sends users alerts, live scores and statistics on most major leagues, and provides new updates.

6) Customer Service

Chatbots can act as a sales agent when needed; there are many chatbots in this field, and they are proven to do the job right.

7) Cosmetics

Sephora is among the first that offers clients to book their cosmetic treatment, by finding the closest location and booking the session.

8) Entertainment

Ticketing Bot allows people to browse select tickets for their favorite events. Companies can use such a bot also for sending event maps, updates and parking passes.

9) Legal

DoNotPay Bot helps people overturn their parking tickets. This AI chatbot successfully disputed 160k parking tickets in New York and London.

10) Amazon’s Alexa

The most interesting, for the last on this list, is Alexa, a chatbot that is inside a device. You can interact with Alexa through Amazon Echo and Amazon Echo Dot.

Amazon invented a new way of earning more money for their customers and for themselves. Alexa is a shopping assistant, among other things, and can help you order from Amazon by talking to her while you do other things at home.

Final Thoughts

Many chatbots already earn money for their companies, while others don’t, but all companies are heading in the direction of making their chatbots profitable.

What is your idea of a chatbot? How can your chatbot benefit your business?

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Posted by Slobodan S.