10 Business Chatbot Uses That Really Work

At the beginning of chatbots, everyone started to interact with them, and they were the annoying popup programs that interrupted your web experience.

A lot has changed in the last year, as chatbots have begun to act more professional and we acknowledge them as a helpful tool.

We are using chatbots in a variety of ways, and they have proven that they are more than those annoying popup chat platforms.

Here is a list of 10 chatbot uses that actually work:

1. Customer Support

Chatbots are most utilized in the Customer Support field, as we are starting to see them all over the internet and are interacting with them daily. There are times when we are not sure that we are even chatting with a chatbot, and it doesn’t matter because we quickly find what we are looking for.

2. Legal

The world’s first chatbot lawyer, DoNotPay bot, proved itself at first by doing a good job with parking tickets. Now DoNotPay bot is heading to something bigger: Suing Equifax for us.

3. Virtual Assistant

This kind of chatbot is pretty handy for everyone. You can use a Virtual Assistant chatbot as your personal assistant for personal needs or in business to provide assistance for your team.

4. Sales

With the ability given to chatbots to push and offer sales, companies are gaining new interactive sales agents within the digital world.

5. Travel Agent

We have all used Travel bots and find that they are more convenient to work with than humans; they are providing us with more information in less time. And, with the fast payment process, you can secure the deal you found and have more time to concentrate on other arrangements for your trip.

6. Credit Score Chatbot

The company named Clear Score provides free credit score updates, and with a chatbot, it can help you to improve your credit score as it becomes your personal credit score coach.

7. Chatbots for Food

Dominos and Taco Bell are among the first fast-food companies that have given us the opportunity to order food from their restaurants via a bot. Now we can skip the annoying filing-in the information via a website and order our food much faster.

8. Health and Fitness

Various chatbots can help you to keep your health and give you tips on how to get in shape. They can help you find workouts, yoga guides and provide you with nutritional tips.

9. Toys

We all know how kids are talking about their toys; now with “Hello Barbie,” the interaction is on both sides and it gives kids a new experience with their toys.

10. Tax Bot

Tax bots are showing up and helping people resolve the complexes of filing taxes and providing guidance and tips. The chatbot “AskMyUncleSam” can answer tax and financial queries and is making life easier for a lot of Americans.

Final Thoughts

Here you have 10 ways that we use chatbots and how they prove to be perfect for the job.

Don’t waste time, for companies who don’t have a chatbot will miss a significant opportunity and may lose customers.

Build your chatbot today and make it right. Our platform at ChattyPeople is easy to use, and we will represent your chatbot to your customers via Facebook or Slack.

Register today, its free, and use the Free starter plan that we have built for you.

Posted by Slobodan S.